7
Whole House Water Filtration Systems
Warranty
Notes
Puretec water care products are designed, manufactured and supported by Puretec Pty Ltd the name you can
trust for viable and proven water solutions. The complete range of Puretec products are developed, refined,
made to meet and exceed stringent specifications for the worldwide market.
Important: Sales of products are subject to our Terms and Conditions which are available upon request. All
specifications, information and photos are a guide only and are subject to change without notice. Please ring
to confirm details. Warning: For correct operation of this appliance it is essential to observe manufacturer’s
instructions.
Warranty
Any claim under this warranty must be made within 10 years of the date of purchase of the product. This
product is warranted to be free of defect of material and workmanship for 10 years from date of purchase. 10
year warranty is 1 year parts and labour, plus 9 years parts only.
Puretec is renowned for its quality and after-sales support so if you have any issues please call 1300 140 140
(AU) or 0800 130 140 (NZ). To make a warranty claim, contact us directly or the place of original purchase. All
costs relating to a warranty claim must be approved by Puretec prior to any work being carried out.
Puretec will pay your reasonable, direct expenses of claiming under this warranty. You may submit details and
proof of your expense claim to place of purchase for consideration.
The warranty only applies if the product was used and/or installed in accordance with the user guide and/
or installation instructions. This warranty is given in lieu of all other express or implied warranties and
manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused
or faulty manufacturing except as excluded by law.
Applicable to all above, is that the Warranties need to be approved by Puretec to ensure product was not
incorrectly used, installed or claimed. False and incorrect claims will be pursued at Puretec’s discretion, including
chargeable inspection and labour costs incurred.
All installation and service work should be completed by qualified tradespeople. Faulty operation due to
unqualified persons will result in voided warranty coverage.
Use PTFE thread seal tape on all connections. Use of liquid pipe sealant/dope will void warranty.
Warranty/Australia
This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road, Lonsdale SA 5160,
telephone no. 1300 140 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with
guarantees which cannot be excluded under the Australian Consumer Law. You are entitled to replacement or
refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Warranty/New Zealand
This warranty is given by Puretec Ltd, Reg. No 4464398, PO Box 875 Cambridge 3450 NZ, telephone no. 0800
130 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with
guarantees which cannot be excluded under the Consumer Guarantees Act. You are entitled to replacement or
refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
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