Code
Problem - Action / Remedy
dPd, oC2,
Sc2
Problem:
The air intake temperature defrost probe has a loose
connection or is faulty. The probe will need to be checked
(defrost probe), and replaced if required.
Action / Remedy:
Contact customer service.
FLo, FL3
nFL
Problem:
No water flow, not sufficient water flow through the pool
heat pump or the water pressure switch needs to be adjusted or is
defective.
Action / Remedy:
If the pool pump is connected to the pool heat
pump make sure the electronic control that runs the pool pump
and pool heat pump are programmed correctly
If the code is still displayed:
- Make sure the pool pump is switched ON;
- Press ¨SET¨ or ¨ON/OFF¨ depending on the model, to restart the
pool heat pump;
- On new installations, ensure the installation instructions were
respected;
- Check that the pool water level is correct, that the pool pump is
filled with water to the rim and that water is flowing correctly
through the pool pump to the pool heat pump;
- Check swimming pool and pool pump skimmer baskets and the
drain at the bottom of the pool for obstructions;
- Check the filter cartridges for obstructions (wash or change the
cartridges);
- Carry out a backwash for sand filters and ensure they are working
correctly;
- Ensure that the bypass valves are in the correct positions so that
the water flows adequately;
- Ensure vacuum robot or other cleaners are disconnected so that
the water flows freely.
- Check that there are no leaks on the pool plumbing (there should
be no air leaks in the pipework);
Service Analyser Codes (Standard Models)
Most operating issues will be detected by the electronic control and a code will
appear on the temperature display. Ensure the Action / Remedy suggestions are
followed prior to booking a service call and avoid unnecessary call out fees. If
the code remains on the display after you have followed the Action / Remedy
instructions, please contact Waterco.
I pg 30
Pool Heat Pump
The Pool Heat Pump Is Noisy
1. Check the pool heat pump is level and on a solid base to prevent any vibrations
issues.
2. Ensure the noise is coming from the pool heat pump, not from other equipment
which will not be covered by the warranty (for example: noise coming from the
bypass valve, pool pump, etc);
3. An improper installation may cause this situation it will need to be corrected by the
owner.
The Temperature Shown On Pool Heat Pump
Is Not The Same That Is Shown By The Pool
Thermometer
It is possible to have a temperature variation between the temperature shown
on the electronic control temperature display of the pool heat pump and a pool
thermometer which may be read from different locations. Please refer to the
temperature calibration section in order to adequately recalibrate temperature if
required.
- Check that there are no leaks on the pool plumbing (there should be no air leaks in
the pipework);
