COMMON QUESTIONS
Q: The ON-OFF knob has become difficult to turn. What can I do?
A: General maintenance of your cleaner requires you occasionally clean off the O-rings on the “ON-OFF” knob and add silicone
lubricant/sealant. This will ensure easier turning and a water-tight seal. This lubricant can be ordered directly from Water Tech
(Part No. PBLUBE) or at your local pool & spa retailer.
Q: Can my cleaner be run out of water?
A: Yes, for a short period of time when you turn it on before submering into your pool or spa.
Q: When I am cleaning my pool how do I know when the cleaner is out of battery power?
A: Most people can feel the cleaner is running through vibration in the vacuum pole or handle. To be sure you can lift it out of
the water to hear if it is running or not.
Q: How often should I clean out my cleaner filter bag?
A: You can clean your filter bag as often as you like with no ill effects. The filter bag can then be turned inside out and
rinsed with a hose or in a sink. Do not wash it in a washing machine or with detergent. For more detailed instructions,
see “Cleaning Your cleaner” instructions in this manual.
For best results, do this after each use, or whenever you notice the performance of your cleaner declining.
Q: Is it normal for me to hear air escaping out of the cleaner when I open the On-Off knob?
A: Yes, the powerful motors heat the air in the motor box, which then expands, creating the air sound.
Q: How can I stop dirt from coming out of the nozzle when I take the cleaner out of the water?
A: There are two ways to remove the unit from the pool when done cleaning:
WHEN USING HANDLE: Lift from pool with the nose facing up to allow the water to escape from the back and sides.
WHEN USING A VACUUM POLE: Remove the unit from the pool with the bottom facing upwards and the handle facing
down. This will allow the water to escape and keep the dirt inside.
Q: How can I Prevent sand and silt from escaping through the filter bag?
A: The cleaner comes standard with an all-purpose filter bag. A Sand and Silt bag (Part No. PBW022SS) is available. To
purchase contact your retailer or call us at 1-800-298-8800.
Q: What if I put the cleaner in the pool without the battery cap in place?
A: Do not operate your cleaner if water gets inside the machine. Remove cap, and stand the cleaner on its end, until all excess
water has been drained. If possible, you can speed the drying process with a blow dryer. To avoid serious injury or damage,
do not replace the battery cap or attempt to charge or operate your cleaner until it is completely dry.
Q: Can I leave my cleaner on the charger all the time?
A: After charging is complete, the cleaner and charger should be removed from the outlet. This will prevent overcharging and
prolong the life of your battery pack. IMPORTANT: Disconnect the charger before storing your cleaner.
Q: Can I replace the batteries myself?
A: Under no circumstances should you attempt to open the motor housing or battery housing. The batteries and motor are
factory installed and sealed, and your rechargeable battery should give you many hours of use. If your motor, batteries, or
charger stop working, take the cleaner to an authorized service center.
Q: Where can I buy replacement parts?
A: Look for original Water Tech replacement parts at your local retailer or call 1-800-298-8800 for more details.
Q: Will my pool chemicals hurt the cleaner?
A: The cleaner is designed to withstand pool chemicals during its usage period. However, it should be rinsed off with fresh
water after it is removed from the pool. This will increase the life of the filter bag/seal ring.
Q: Can I leave the cleaner in the pool when not in use?
A: No. The cleaner should be removed from the pool and stored in a clean, dry place when not in use. This will increase the life
of your cleaner and its accessories.
Q: What do I do if my cleaner does not vacuum?
A: Make sure your cleaner is completely submerged in the water and the air is out of the clear funnel. The cleaner is only
designed to vacuum water and will not vacuum air.
If that does not resolve your situation please check the following:
• Make sure the filter bag is clear of debris that may be obstructing the flow.
• Make sure the cleaner is turned on.
• Charge your cleaner for at least 24 hours.
If none of the above help resolve the situation,
please call our Customer Service Division at 1-800-298-8800.
Water Tech warrants this product for one year against any defects in material or workmanship under normal use and
service, subject to conditions and limitations as described below.
Parts not covered under warranty: The filter bag, nose cap, vacuum head, wheels and brushes are not warranted parts as
these items require replacement in the normal course of use, due to normal wear.
This warranty covers only normal use for a residential swimming pool or spa. Damage, defect, malfunctions or any use,
which does not comply with the operator instructions, are excluded. Damage or any failure caused by repair, which is done
by anyone other than a Water Tech authorized service center, shall not be covered.
The motor housing is a factory sealed unit. The warranty will be considered void if opened
by a non-authorized service center.
To validate this warranty: The enclosed WARRANTY REGISTRATION CARD must be mailed within ten days of purchase. No
warrant service will be performed unless Water Tech has received the WARRANTY REGISTRATION CARD.
The warranty obligations of Water Tech shall be limited to repair or replacement of the product. Water Tech, Inc shall not
be liable or responsible under any circumstances or in any amount for consequential or incidental damages, or for injury
or damages to persons or property using or used in connection with the product or for loss of profits or other costs or
expenses of any kind of character. There are no other warranties or representations by Water Tech other than as set forth
herein, either expressed or implied and no person, firm or corporation is authorized to make any representation or incur
any obligation in the name or on behalf of Water Tech except as stated herein.
WARRANTY
