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Find the Device
This function helps you locate the device by the device playing a loud sound for 1
minute. Tap Find the device and tap Confirm. To stop the sound playing press the
power button on the device.
Restore Factory Setting
Warning: This setting will delete the device from all app accounts and
cannot be reversed.
Tap the Menu Icon at top right corner of the Manage screen to see Restore factory
settings. Tap Confirm to reset the device to factory settings or Tap Cancel.
Note:
Only the Administrator can restore the device to factory setting and this
cannot be reversed once confirmed.
Warranty
This product is guaranteed by the manufacturer for a period of 1 year from the date
of purchase. This guarantee does not cover defects arising from accidental damage,
misuse or wear and tear and is available only to the original purchaser of the product.
This does not affect your statutory rights. Our device is designed to work with our
sim card. Attempting to change our sim card will void your warranty and we will be
unable to provide Support to resolve any issues created.
Box Contents
1 PetTrackie GPS tracker device with holder.
1x USB Charging Cable.
1 card with Device CID and mobile number.
The mobile application is compatible with iOS devices running iOS7.0 or later and
android devices running android 4.0 or later. Any device software/firmware updates
required in the future will be available to download from our website.
Safety & General Warnings
• The GPS will not work when the device is powered off or the SIM card/GSM
network does not have coverage/is out of service.
• The device is waterproof to -1 meter of water up to a water temperature of 20
degrees Celsius. The device is not vapour proof so steam conditions or hot water
should be avoided. If the back of the device or the side sim card port have been
opened the device is no longer waterproof.
• Do not attempt to repair the device yourself, as any modification to the product
will affect the use of the product and affect the warranty. Opening the device will
make your warranty null and void, if not carried out by a qualified professional.
Removing the sim card when the device is powered on may cause damage to the
device. If removing the WatchOvers sim card, the device must be powered off before
removing and when fitting the sim card, then powered on with the sim card fitted to
avoid damage to the device. We recommend that you do not open the back of the
device or the sim port door on the side of the device.
• Please keep the device away from fire and high temperature.
