Watchguard AP332CR, Руководство по оборудованию

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LED Color Status Troubleshooting
Solid Red or
Orange
Device is
booting and
connecting to
WatchGuard
Cloud A permanent solid red or orange LED after booting is very
rarely a hardware issue. It might take several minutes before
the access point successfully connects to WatchGuard Cloud.
In most cases a network issue, blocked port, licensing, or
WatchGuard Cloud account issue will result in the access point
not connecting or appearing in your WatchGuard Cloud
account.
n
Make sure you have activated your access point with a
valid device serial number and license key in your
WatchGuard account.
n
If you are a service provider, make sure you have
allocated the activated access point to a subscriber
account in WatchGuard Cloud. For more information, see
Access Point Allocation .
n
Make sure you have added the access point device to your
WatchGuard Cloud subscriber account. For more
information, see
Add an Access Point to WatchGuard
Cloud.
n
If you have configured DHCP, make sure your access
point has received an IP address from DHCP and can
connect to the network.
n
Access points use TCP port 443 to connect to
WatchGuard Cloud. Access points must also be able to
connect to these destinations:
o
*.watchguard.io
for product activation and feature key
updates
o
*.watchguard.com for WatchGuard Cloud registration
and connections
n
If you set up an access point behind a firewall that
performs inspection on HTTPS traffic, you must add
*.watchguard.io to the content inspection exception /
bypass list to enable the access point to receive a feature
key from WatchGuard servers. On the WatchGuard
Firebox, this is enabled by default for cloud-managed
Fireboxes in WatchGuard Cloud.
Use the access point command line interface (CLI) to check the
feature key status, download a feature key, and run diagnostic
tests. For more information, see
Access Point Command Line
Interface .
WatchGuard AP332CR Hardware Guide
13 WatchGuard Technologies, Inc.