18
WARRANTY
The warranty service for the
professional rectification of the
defect relates, at our discretion, to
the repair free of charge, the de-
livery of spare parts free of charge
or an equivalent faucet in return
for the return of the defective part
or the defective faucet. If the type
in question is no longer manu-
factured, we reserve the right, at
our own discretion, to supply a re-
placement faucet from our range
that is as close as possible to the
returned type. Replaced faucets
or parts thereof shall become
our property. Reimbursement of
expenses for removal and installa-
tion, inspection, claims for loss of
profit and damages are excluded
from the warranty, as are further
claims for damage and loss of any
kind caused by the faucet or its
use. Kirchhoff shall only be liable
to end customers for damages or
reimbursement of expenses on
the basis of mandatory statutory
regulations. Should the customer
nevertheless wish to have a repair
carried out after being informed
that the warranty does not apply,
he shall bear the additional costs
incurred for this.
ENFORCEMENT OF
THE WARRANTY CLAIM
A prerequisite for the assertion
of the warranty is that a warran-
ty case exists. This is the case if
the product is proven to not be
free from material, manufactur-
ing, construction, or functional
defects. The warranty claim must
be made in text form to Kirchhoff
within the warranty period by
submitting the original purchase
receipt showing the date of pur-
chase. If it is necessary to send in
the faucet in order to check the
warranty claim, the purchaser
shall bear the transport costs and
the transport risk. The warranty
claim can only be made for the
country in which the product was
purchased.
WARRANTY PERIOD
Our warranty is valid for ten (10)
years from the date of purchase
by the end customer. The date
on the original purchase receipt
is decisive. Warranty service does
not extend or renew the warranty
period for the product.
MISCELLANEOUS
This warranty is governed by
German law to the exclusion of
the United Nations Convention
on Contracts for the International
Sale of Goods (CISG).
SERVICE ADDRESS
W. Kirchhoff GmbH
Hullerweg 1
49134 Wallenhorst
Germany
Fon: +49 (0) 54 07 / 81 52 - 902
Fax: +49 (0) 54 07 / 87 07 - 777
Web: wasserwerk.de
Mail: [email protected]
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