7
Troubleshooting
Problem
Cause
Remedy
No silicone output.
Hardened material
within the old
cannula.
Mount a new mixing cannula.
No silicone output.
Mixing head clogged. Clean mixing head carefully.
Warning: Silicone components must not get
in contact with each other!
No silicone output.
A and B component
was mixed up;
silicone within the
device system has
hardened.
The device needs to be disassembled and
cleaned by a qualified technician.
No silicone output.
Minimum liquid level
of the silicone
containers was
reached; system has
sucked in air.
Add silicone compound and wait about 20
min. until silicone fills the pipes. Position a
container under the mixing head without the
mixing cannula, press the red button and hold
it until both components run out even and
without bubbles from the mixing cannula
adaptors. Clean the mixing head and connect
a new mixing cannula if necessary.
Silicone output
without 1:1 ratio.
Silicone components
do not have similar
viscosity.
We recommend using Wassermann doubling
silicones WaSil soft and WaSil.
Silicone output
without 1:1 ratio.
Gears within the
pump are not evenly
worn.
The device needs to be inspected by a
qualified technician.
If the above recommendations do not solve the problem, contact your dental
depot or our service department.
10
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