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TROUBLESHOOTING
Safety Overheat Protection Device:
To reset the unit after the safety overheat
protection feature has activated, carry out the
following steps
1. Turn the fireplace off by flicking the On/Off
switch to the Off position, represented by
the symbol ‘O’.
2. Unplug the power cord from the electrical
mains supply socket and leave it
disconnected for at least 10 minutes.
3. Ensure the air vents are free from any
obstructions.
4. Plug the unit back into the mains socket.
5. Turn the fire back on by flicking the On/Off
switch to the On position, represented by
the symbol ‘I’.
6. If the fireplace does not operate correctly
after it has been reset, check if the fuse in
the plug is damaged.
7. If the fuse is not damaged but the fire is
still not functioning correctly, contact a
qualified service person.
Problem
Potential cause
Corrective action
The fire will not turn on.
The unit is not plugged into
the mains.
The ON/OFF switch has not
been turned on.
The fuse in the plug has
blown.
Check the mains socket to
ensure the plug has been
inserted correctly.
Turn the ON/OFF switch
to the ON position,
represented by the symbol
‘I’
Check and change the fuse
in the plug.
No heat.
The heat selection switches
have not been turned on.
Ensure that the heat
selection switches have
been correctly switched on.
The heat suddenly cuts
out whilst the unit is in
operation.
The safety overheat
protection feature may have
activated.
Reset the unit as detailed in
the Troubleshooting section
above.
Содержание WL45037
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