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1.6 Information concerning the clause on remote diagnostics
WALTCO, or a third party designated by WALTCO, shall at all times have the right to (i)
install, maintain and dismantle a remote diagnostics device in and from the products; and
(ii) access, send, receive, collect, store, copy, aggregate, combine with other information,
process, make available, further develop and use any and all information and data gathered
through the remote diagnostics device, including but not limited to, information concerning
equipment identity, efficiency, availability, downtime, operation, operating environment, mo -
vement, condition, logon, location and similar information relating to the products (the “In -
formation”). Such Information may be used for providing, delivering, optimizing, developing,
servicing and offering the products or any related equipment and services. The Information
may also be used for example for sales and marketing, WALTCO’s internal business and/
or operating purposes as well as for regulatory, warranty and contract compliance and for
proactive maintenance and diagnostics. The Information may be shared to WALTCO’s group
companies and to WALTCO’s and its group companies’ dealers, subcontractors, service
providers and other business partners for the above described purposes.
1.7 Privacy
For administrative purposes relating to the warranty program and in order to fulfil the obli -
gations under the contract and the law, and to manage the customer relationship, the seller
of the products, and WALTCO as the manufacturer of the products, is required to collect
and process information regarding the customer and owner of the product, which may in-
clude personal data of the contact persons and other possible representatives and employ-
ees of the customer and owner of the product. Information collected may also be used,
among other things, to satisfy requests made by the customer, to inform the customer
about new products and services, as well as for other promotional or marketing purposes.
The information may be shared within the WALTCO Group of companies and its associated
companies, and WALTCO’s authorised dealers, distributors and service workshops, and
other companies providing services for the customer’s benefit for the above described pur -
poses. WALTCO Group may also receive and use information provided to WALTCO Group
through its authorised dealer and service network (such as from the authorised WALTCO
distributor or dealer from whom the customer has purchased the product).
A more detailed description of how WALTCO processes personal data is available in its pri-
vacy policy (https://hiab.com/en/privacy-policy). The Privacy Policy applies to the proces -
sing of personal data by WALTCO’s group of companies. Please note that in case you have
purchased the product from a WALTCO distributor or dealer, personal data may be further
processed by the seller of the product. In such case, please refer to the applicable policies
of the seller of the product.
Important information