Petring Energietechnik GmbH – Paderborner Str. 76 – 33189 Schlangen
Tel: +49 5252 989440 Mail: [email protected]
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6.0 Error cases
6.1 Error causes
Error case 1: The charging process doesn’t start.
1.
Please check your RCD and LS-switch.
b.
The RCD and LS-switch might have tripped due to safety reasons.
2.
Please check if your car is signalising an error. ( e.g. charging not possible.)
c.
In some cases EVs interrupt the charging process due to anomalies caused by
the power supply. Please contact an electrician to check your subdistribution
and power supply.
3.
Please check your charging cable
d.
Is your charging cable properly connected?
i.
In some cases the locking mechanism is blocked if the cable is not
properly connected.
4.
Please make sure that you have authorised the charging process properly.
b.
Please follow the instructions in the manual.
Error case 2: The charging process gets interrupted while charging
1.
Please check your RCD and LS-switch.
a.
The RCD and LS-switch might have tripped due to safety reasons.
2.
Please check if your car is signalising an error. ( e.g. charging not possible.)
a.
In some cases EVs interrupt the charging process due to anomalies caused by
the power supply. Please contact an electrician to check your subdistribution
and power supply.
Error case 3: You are not able to remove the charging cable from your car.
1.
Please unlock the charging cable by using your EVs remote control or directly in the
EV.
b.
In some cases the locking mechanism remains active to prevent removal by
unauthorised people.
Error case 4: Error-LED
It is possible that the Error-LED has been activated by one of the above mentioned
errors. The Error-LED is placed right next to the ON/OFF button or key-switch.
Your safety matters!
Please feel free to contact our support if you are not able to solve a problem by yourself.
E-Mail:
Tel.: 05252/989440
