Chapter 5 – Warranty
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Warranty Information
This chapter outlines coverage, terms and conditions of WalkAbout
Computer’s Limited Warranty and how to obtain warranty service.
The standard WalkAbout Computers Limited Warranty is valid for one
year from the date of shipment. Extended warranty protection is
available for up to four additional years.
WALKABOUT COMPUTERS
LIMITED WARRANTY
1. WHAT IS COVERED BY THIS WARRANTY
WalkAbout Computers, Inc. warrants for the duration of this limited warranty
(“Warranty”) that WalkAbout Computers’ products, which are comprised of
the HAMMERHEAD RT family of products, all accessories to such Products
manufactured or created by WalkAbout Computers (“Accessories”), and all
replacement Products and Accessories repaired or replaced pursuant to the
Warranty (“Replacement Products”) are free from defects in material and
workmanship under normal use and service subject to the terms and
conditions set out below.
2. LENGTH OF WARRANTY
The Warranty is valid for a period of one (1) year for Products and
Accessories, from the original date of sale from WalkAbout Computers
and/or a WalkAbout Computers Authorized Reseller. During any such period,
WalkAbout Computers will, at its option, either repair or replace with new or
“like new” used parts any of the Products, Accessories or Replacement
Products sold by WalkAbout Computers which prove to be defective,
provided that such Products or Accessories are returned in accordance with
the terms of this Warranty.
3. TERMS
AND
CONDITIONS
Chapter
Chapter 5 – Warranty
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(i)
This Warranty applies to the retail purchaser or lessee of Products and
Accessories that have been properly installed, used and serviced
according to the specifications provided and practiced by WalkAbout
Computers.
(ii)
Damage due to abuse, accident, misuse, modification, misapplication,
or damage as a result of shipment or improper service cancels all
obligations of WalkAbout Computers under this Warranty.
(iii)
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR
CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR
IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABLE
QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND
THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM
THE COURSE OF DEALING IN OR USAGE OF TRADE. SOME
JURISDICTIONS DO NOT ALLOW THIS LIMITATION, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
(iv)
This Warranty and the statute of limitations shall run concurrently with
any acceptance period. No suit, litigations, or action shall be brought
based on the alleged breach of this Warranty or implied warranties more
than two (2) years after the date of purchase in those jurisdictions
allowing such a limitation; otherwise, no such action shall be brought
more than two (2) years after the expiration of this Warranty.
4. HOW TO OBTAIN WARRANTY SERVICE
(i)
Immediately notify WalkAbout Computers or a WalkAbout Computers
Authorized Reseller of problems encountered during the warranty
period. As appropriate, WalkAbout Computers will provide a return
merchandise authorization number (the “RMA” number) for the return of
your Products, Accessories and/or Replacement Products.
(ii)
Label and/or include the following information with the
Products/Accessories shipping container:
a) your name, address and telephone number
b) the RMA number received from WalkAbout Computers,
c) a description of the problem, and
d) proof of the date of original purchase from WalkAbout
Computers, e.g., bill of sale or other evidence indicating the date
of original purchase.
