21
FrequentLY asKed questiOns
question 1:
I bought a
First Order stormtrooper
™
/BB-8
™
smartwatch
, but it will
not work with my PC and my PC is looking for a driver. What can I do?
answer:
There is no separate driver needed for the
First Order stormtrooper
™
/
BB-8
™
smartwatch
. It uses a standard USB mass storage device driver.
Such a driver comes standard on all Windows
®
operating systems starting
with Windows
®
2000 Service Pack 3 (to Windows
®
10 and upwards) and
Mac OS
®
9.0 or above. If your computer meets these OS requirements
and is still looking for a driver, please contact your PC manufacturer for
further assistance. For earlier operating systems that do not support
mass storage, a system upgrade or mass storage device driver may be
available. Again, please check with your PC manufacturer.
question 2:
What is the ISO value (light sensitivity) of the
First Order stormtrooper
™
/
BB-8
™
smartwatch
?
answer:
The
First Order stormtrooper
™
/BB-8
™
smartwatch
uses an auto-ISO
value. It auto adjusts the exposure time and light sensitivity depending on
the lighting environment.
question 3:
Why won't my
First Order stormtrooper
™
/BB-8
™
smartwatch
turn
on?
answer:
Please make sure the
Master Power switch
is
On
and the battery is
charged.
question 4:
Why are my pictures sometimes grainy and fuzzy? Is there anything I can
do to improve the picture quality?
answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow
for a longer exposure time. The downside of this is that any movement
in the frame or movement of the hand holding the camera can result
in blur. Furthermore, the camera sensor will soften the edges in low
light to counteract the darkness by reducing the image noise. This can
sometimes contribute to a blurred picture. Try to improve the lighting
conditions to get better results.
