VSI PWM 10.5H-S25, Руководство пользователя

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PWM SERIES - User Manual Page
VSi-PWM-2018-06 28
http://www.VSi.
UK
.com
7.2 Returns Procedure
Should your PCM SERIES Stabiliser need repair, the quickest and
simplest way is to return it to the resale partner / dealer you purchased
it from or direct to your nearest
VSi office.
Important:
Before returning a product to VSi , please contact the After Sales
Support Department to obtain a Returns Number and to be advised of
the nearest and most appropriate Service Centre to which you should
send the goods.
VSi - After Sales Support
Email Support: support@VSi.uk.com
Tel: + 44 (0) 345 504 6324
Web: https://www.VSi.uk.com
At the time of your request please note you will be asked to provide the
following information: -
 Your Name, Company Names, Address, Telephone No & Email
Address

Date of Purchase, Where & From Whom it was Purchased
 Serial No & Model No

Local Voltage & Type of Load Connected

A Description of the Fault
Once you have the Returns Number and Shipping Address you should
ensure that the unit is securely packed
(ideally in the packing carton the
Stabiliser was originally supplied). It is imperative that you ensure that the
Returns Number is clearly shown on the packing carton and also a note
is added to the box to advise where and to whom the stabiliser should
be returned to after its repair or replacement.
Kindly ensure that all products returned to VSi are done on a
transportation repaid basis.
Complying with the above will ensure that you’re Stabiliser will be
treated promptly and efficiently, without a Returns Number it will not
be possible trace a unit or check progress on the repair of the item.