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513687 REV.2

DQU411-I2 OPERATOR’S MANUAL

Section 4: Troubleshooting

MAINTENANCE

TROUBLESHOO

TING

OPERA

TION

INTRODUCTION

Make sure the mix is fully thawed

and the hoses are connected

properly.

Turn the power off using the Main Freezer

Power button. Make sure the electrical plug is

secure in the outlet. Turn the power back on.

Freeze the product and test.

Continue normal operation.

Is there still an

error code?

Yes

Error Code (E2)

High Torque

Error Code (E3) Run Time

Water-Cooled Machines

Error Code (E9) High

Pressure Cutout

Air-Cooled Machines

Error Code (E9) High

Pressure Cutout

Water-Cooled Machines

Go to the flow chart

for the error code

Contact your authorized

Stoelting distributor for further

assistance for all other codes.

Any Error Code

on IntelliTec2™

Error Code (E3) Run Time

Air-Cooled Machines

If an error code appears on the machine complete the steps on the following pages before calling your authorized
Stoelting distributor. Oftentimes the issues can be resolved using new/fresh product in a clean and sanitized machine.

Содержание Stoelting DQU411 Series

Страница 1: ...A VOLLRATH DIVISION Model DQU411 Operator s Manual 513687 Rev 2...

Страница 2: ...reserve the right to make changes to the machine without notice and without incurring any obligation to modify or provide new parts for machines built prior to date of change DO NOT ATTEMPT to operate...

Страница 3: ...t E Daily Procedures Morning MAINTENANCE A Auger Shaft Front Door Parts B Cab Tubing PARTS A Troubleshooting Flow Charts TROUBLESHOOTING A Empty the Freezing Cylinders Start here if cleaning a machine...

Страница 4: ...ERATOR S MANUAL 513687 REV 2 Section 1 Introduction MAINTENANCE PARTS TROUBLESHOOTING OPERATION INTRODUCTION A Parts of the DQU411 I2 Machine IntelliTec2 Freezing Cylinder Cabinet IntelliTec2 Touchpad...

Страница 5: ...37 5 8 95 6 cm 48 121 9 cm 37 5 8 95 6 cm 48 121 9 cm Weight 450 lbs 204 1 kg 650 lbs 294 8 kg 450 lbs 204 1 kg 650 lbs 294 8 kg Electrical 1 PH 3 PH 1 PH 3 PH running amps 17A 15A 18A 16A connection...

Страница 6: ...er draining from the freezing cylinder is clear A 5 Remove any remaining water from the bucket in the cabinet Drain the water and press the Clean button to stop the auger A 6 If the Clean Time Exceede...

Страница 7: ...placedtoensuresafetytoboththeoperatorandthe customerandtomaintaingoodmachineperformance andaqualityproduct Checkthewearlineontheauger ights on a regular basis and replace as needed B Disassemble Parts...

Страница 8: ...Remove front auger support and bushing and remove the auger from the freezing cylinder As the auger is being pulled out remove the plastic ights with springs B 5 Wipe any remaining lubricant off the...

Страница 9: ...ion Rinse all parts with clean 90 to 110 F 32 C to 43 C water Then place all parts in a sanitizing solution for at least 1 minute then remove and let air dry completely before assembling in machine C...

Страница 10: ...o ring with a generous amount of sanitary lubricant E 1 The exterior of the machine should be kept clean at all times to preserve the luster of the stainless steel A high grade of stainless steel has...

Страница 11: ...ter and install it onto the auger DO NOT lubricate the outside of the rear seal E 2 Screw the springs onto the studs in the plastic ights The springs must be screwed into the ights completely to provi...

Страница 12: ...auger support and install the auger support into the front of the auger Rotate the auger support so that one leg of the support points straight up E 8 Assemble the air bleed valve o ring onto the air...

Страница 13: ...lace the front door assembly onthemountingstudsandthe push front door against the machine carefully E 15 Secure the front door to the machine by placing the knobs on the studs and tightening until fin...

Страница 14: ...es to be sanitized for 5 minutes Any sanitizer must be used only in accordance with the manufacturer s instructions and to provide a 100 parts per million strength solution F Sanitizing Sanitizingmust...

Страница 15: ...terthepumpshutsoff press the air bleed valve to release theairpressure Allowwaterto ll the freezing cylinder F 4 Sanitize immediately before use Make sure the display shows the freezing cylinder is of...

Страница 16: ...dapter into a bag of mix Close the cab door Press the Pump button to turn the pump on G 1 Allow the cylinder to ll until the pump shuts off Press the valve to release pressure in the cylinder Thecylin...

Страница 17: ...208135 208465 208380 208485 208467 208387 Part Number Where Used 208135 Freezing cylinder 208465 Front door check valve block pump hose 208380 Front door pump hose mix sensor 208467 Front door manifo...

Страница 18: ...TOR S MANUAL 513687 REV 2 Section 2 Operation MAINTENANCE PARTS TROUBLESHOOTING OPERATION INTRODUCTION I Lubrication Points O Ring Hex End of Auger O Ring ONLY Inside Metal Adapter Inside Outside of B...

Страница 19: ...TENANCE PARTS TROUBLESHOOTING OPERATION INTRODUCTION J Pump Hose Routing Mix Bag Adapter 3 8 Clear Hose 24 Mix Sensor Tan Pump Hose Tee 1 2 Clear Hose 6 1 4 Clear Hose 13 Mix Bag Adapter 3 8 Clear Hos...

Страница 20: ...of failure NOTE Turn the pump on and pull down on the pickup end of the tan hose until a few inches of tubing is visible The pickup end is on the left side Then turn the pump off A 1 Loosen the clamp...

Страница 21: ...OEM part 756204 to prevent risk of failure NOTE Connect a new length of tan hose to the mix sensor using a clamp A 5 Turnthepumponandfeedthe other end of the tan hose into theleftsideoftheblackcover...

Страница 22: ...when the cleaning solution is pumped through the machine WARNING Hazardous Moving Parts Revolving pump head can grab mangle and cause serious crushing injury Make sure the display shows the freezing...

Страница 23: ...he back wall of the cab B 4 Remove the hose assembly from the cab B 5 2 Inspect and Cleaning Thoroughly clean the parts with 90 to 110 F detergent water and brushes provided Rinse with clean 90 to 110...

Страница 24: ...the cover to prevent the hose from looping around twice NOTE Turnthepumponandfeedthe tan hose into the left side of the black cover clamp B 12 Connect the tan hose to opposite end of the tee and tight...

Страница 25: ...ne as per instructions outlined in Section 2 F B 19 Adjust the clear hose so that itisnotkinkedandtightenthe clamp holding the hose to the bag adapter B 17 Connect the air hose to the tube at the back...

Страница 26: ...Press the SEL button to toggle between freezing cylinders C 3 From the Current Status screen press theleftarrowbuttonto access the password screen Press the right arrow then the SEL button C 1 Press...

Страница 27: ...dry D 2 Install the spigot extensions E 2 Check the mix level of the mix bags in the cab Add new mix bags as necessary E 3 Wipe the exterior clean with a mild detergent water to remove spilled or drie...

Страница 28: ...mal operation No Product is Too Firm Decrease the fine consistency Contact your authorized Stoelting distributor for further assistance Is the product still too Soft Yes Continue normal operation No P...

Страница 29: ...No Error Code E2 High Torque Error Code E3 Run Time Water Cooled Machines Error Code E9 High Pressure Cutout Air Cooled Machines Error Code E9 High Pressure Cutout Water Cooled Machines Go to the flow...

Страница 30: ...on around the machine Move anything blocking the louvered panels and make sure there is enough air clearance around the machine Is the problem fixed No Yes Yes No Contact your authorized Stoelting dis...

Страница 31: ...he water or glycol lines kinked or damaged Yes Yes Turn the system on Is the problem fixed No No No Yes Yes Repair or replace the lines Is the problem fixed No No Yes Yes No Does the error occur immed...

Страница 32: ...t Examples include Ice Machine Grill Hot Dog Steamer Contact your authorized Stoelting distributor for further assistance Is there an air flow restriction around the machine Is there an exterior heat...

Страница 33: ...thorized Stoelting distributor for further assistance Is the water or glycol system turned off Are the water or glycol lines kinked or damaged Yes Yes Turn the system on Is the problem fixed Continue...

Страница 34: ...Ring Rear Seal Black 1 625133 O Ring Front Door Black 1 667868 Seal Rear Auger Orange 1 694200 Spring Air Bleed Valve 1 694255 Spring Auger Flight 6 1151859 Adapter Rear Seal Code 1 1 2183106 Valve A...

Страница 35: ...lamp Metal 14 1 4 ID Tubing Cab 264241 Clamp Metal 21 1 2 ID Tubing Cab 376041 Tee Connector 3 Way Stainless Cab 1 756067 Tubing 1 4 ID Clear Air Line Per Inch Cab 756067 13 Tubing 1 4 I D Clear Air L...

Страница 36: ......

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