Message
on
display
Meaning
Possible
causes
Possible
remedies
Check
that
air
intakes
are
not
obstructed
High
temperature
inside
body
of
heater
(
T>
85°C)
Ambient
temperature
too
high
(
insufficient
cooling
inside
the
heater)
Er01
Pellet
tank
thermostat
safety
operation
Probe
malfunction
Contact
assistance
centre
Obstruction
in
fume
extraction
flue
That
that
all
parts
of
the
flue
are
clean
and
free
from
obstruction
Er02
Pressure
switch
safety
operation
,
pressure
inside
the
flue
(p>
p
atm
+0.3mbar)
Probe
malfunction
Contact
assistance
centre
Accumulation
of
pellet
during
malfunctioning
process
Heater
installed
and
located
in
low
temperature
ambient
Er03
Software
error
for
low
temperature
of
the
smoke
Malfunctioning
of
the
fume
probes
Check
the
receipt
and
the
variation
range
of
the
smoke
temperature
readout
on
the
display
Fume
extractor
fan
blocked
or
operating
at
a
speed
different
that
the
set
speed
EnCX
Error
on
encoder
Malfunction
of
detecting
devices
Contact
assistance
centre
Fume
temperature
above
the
limit
Exchange
insufficient
:
contact
assistance
centre
Obstruction
in
fume
extraction
flue
Check
that
all
parts
of
the
flue
are
clear
and
free
from
obstruction
Sic
Fume
over
‐
temperature
error
Probe
malfunction
Contact
assistance
centre
Shut
‐
down
or
short
circuit
Sond
Malfunction
of
measuring
chain
temperature
probes
Probe
malfunction
Contact
assistance
centre