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9
Click the Fields - Incoming tab to specify how fields from a vCloud Director event will map into Request
Manager.
a
Click Add to create a field mapping.
b
Select vApp and click OK.
This inserts a row in the Fields - Incoming table.
c
For the inserted internal field, select Event Field.
d
Select the tiers icon on the right of this cell to display a list of values.
e
Double-click Resolution Rule.
f
Select the tiers icon for Please select a resolution rule.
g
Double-click Resolve vApp by vCD URL so that it inserts into the field.
h
Click OK to insert the resolution rule into the Event Field.
i
In the Update drop-down menu, select Always.
10 Click the Save button.
Request Manager saves the mapping details for the event and you will return to the Integration Events
screen. The Mapped field is now selected for the event type to indicate it is now mapped to Request
Manager.
What to do next
Refresh new Outbound Action Mappings for the additional instance of vCloud Director.
Refresh Outbound Action Mappings
Request Manager needs to refresh new Outbound Action Mappings for any additional instances of vCloud
Director you create.
Prerequisites
You have vCloud Administrator privileges.
Procedure
1
Log in to the Request Manager Admin Portal.
2
Click Integration.
3
Click Outbound Actions on the Main tab in the left explorer panel.
4
Select the vCloud Director source from the Filter By Source drop-down menu.
The list of available vCloud Director outbound action types recognized by Request Manager appears on
the screen.
What to do next
Create a Provider. Create a Cloud Blueprint.
Incoming Email Server
During the installation of Request Manager, you provided information about the email server for incoming
email. You can use the Request Manager Admin Portal to add a new incoming email server or modify the
existing settings.
Request Manager supports POP3 (Post Office Protocol 3) and IMAP (Internet Message Access Protocol) for
incoming email. After you set up an incoming email server, you can test the settings.
Request Manager Installation and Configuration Guide
44
VMware, Inc.
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