VMware VCLOUD REQUEST MANAGER 1.0.0, Руководство по настройке

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6 Specify how the information from vCloud Director will be mapped to Request Manager for the selected
resource when an event is logged.
a
Click New.
b Specify a name to identify the event type mapping.
The name for the default vApp Deleted event in Request Manager upon install is Release Software
Licenses.
c Select Log Request in the When Received field.
This means whenever Request Manager detects the deletion of a virtual application from vCloud
Director, a request will be logged within Request Manager.
d Use the Using template drop-down menu to specify the workflow template used to log the request.
Type
Release Software Licenses
and click the magnifying glass icon (search mode). The icon should
now change to a page icon (details mode).
e Use the Logging Officer drop-down menu to specify the user responsible for any requests logged
due to this event.
This user must have Officer selected on their Person Record. See
“Assign Roles to Users,” on page 35
for more information.
Type the last name of the user and click the magnifying glass icon. If there is a single match, the icon
changes to a page icon. If there are multiple matches, a dialog displays a list of results. Select the user
to add them to the field. The icon changes to a page icon.
7 Click the Criteria tab and select Default Mapping to log a request for every discovered event.
N
OTE
The default vApp Deleted event in Request Manager upon install has Default Mapping selected.
8 Click the Action tab to specify synchronization between the vCloud Director events and Request Manager
requests.
For this drop-down Select this value
When Updated externally
Update
When Updated externally and Call or
Request is closed
Add note
When Notified externally
Add note
When Notified externally and Call or
Request is closed
Add note
When Resolved externally
Close
When Resolved externally and Call
or Request is closed
Add note
When Deleted externally
Close
When Deleted externally and Call or
Request is closed
Add note
Chapter 5 Administration Overview
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