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The remote is not responding.

•  Make sure the batteries are properly inserted matching the - 

and + symbols.

•  Replace the batteries with fresh ones.

The TV displays “No Signal.”
•  Press INPUT button on the remote control to select a different input 

source.

•  If you are using cable TV or antenna connected directly to the TV, 

scan for channels. See Scanning for Channels.

There is no power.

•  Ensure the TV is plugged into a working electrical outlet.
•  Ensure the power cable is securely attached to the TV.
•  Press the 

Power/Standby button on the remote or on the back 

of the TV to turn the TV on. 

The power is on, but there is no image on the screen.

•  Ensure all cables are securely attached to the TV.
•  Ensure all devices are connected correctly. Devices differ; see 

your device’s user manual for details.

•  Adjust Brightness, Contrast, or Backlight. See 

Adjusting the 

Picture Settings.

•  Press the 

INPUT button on the remote to select a different 

input source.

The sound is flat or dialog is not audible.

•  Turn off Volume Leveling. See 

Adjusting the Audio Settings.

Where do I find information on the accessibility features of this 

product and other VIZIO products?

•  Please visit https://www.vizio.com/accessibility, Email us at: 

[email protected], or give us a call at 1-877-698-4746.

There is no sound.

•  Press Volume Up on the remote control.
•  Press the 

MUTE button on the remote to ensure mute is off.

•  Check the audio settings. See 

Adjusting the Audio Settings.

•  Check the audio connections of external devices (Blu-ray player, 

game console, cable/satellite box) that are connected to the TV.

•  If you are using an antenna, the signal strength of the channel 

may be low. Ensure your antenna is connected securely to 

the TV and move the antenna around the room or close to a 

window for the best signal.

The colors on the TV don’t look right.

•  Adjust the Color and Tint settings in the Picture menu. See 

Adjusting the Picture Settings.

•  Select a pre-set picture mode. See 

Adjusting the Picture 

Settings. VIZIO recommends selecting Calibrated. 

•  Check all cables to ensure they are securely attached. 

The image quality is not good.

•  For the best image quality, view high-definition programs using 

digital sources. Connect your devices with HDMI cables.

•  If you are using an antenna, the signal strength of the channel 

may be low. Ensure your antenna is connected securely to 

the TV and move the antenna around the room or close to a 

window for the best signal. 

The picture is distorted.

•  Move the TV away from electrical appliances, cars, and 

fluorescent lights.

•  Ensure all cables are securely attached.

The buttons on the remote aren’t working.

•  Ensure you are only pressing one button at a time.
•  Point the remote directly at the TV when pressing a button.
•  Replace the remote batteries with new ones. See 

Replacing the 

Batteries.

The TV image does not cover the entire screen.

•  If you are using TV, AV, or Component with 480i input, press the 

         

button 

 on the remote to change the screen mode. 

The TV has pixels (dots) that are always dark.

•  Your HD TV is precision-manufactured using an extremely high 

level of technology. However, sometimes pixels may not display 

correctly. These types of occurrences are inherent to this type 

of product and do not constitute a defective product.  

I see “noise” or static on the screen.

•  When your TV’s digital capabilities exceed a digital broadcast 

signal, the signal is up-converted (improved) to match your TV’s 

display capabilities. This up-converting can sometimes cause 

irregularities in the image.

•  If you are using an antenna, the signal strength of the channel 

may be low. Ensure your antenna is connected securely to 

the TV and move the antenna around the room or close to a 

window for the best signal. 

When I change input source, the TV image changes size.

•  The TV remembers the viewing mode on each input source. If 

the viewing mode on the new input source differs from the one 

on the input source you switch from, the difference may be 

noticeable.

•  See 

Changing the Screen Aspect Ratio.

HELP TOPICS

Содержание D24hn-G9

Страница 1: ...USER MANUAL Model D24hn G9...

Страница 2: ...from the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a...

Страница 3: ...of the following occurs contact the dealer The power cord fails or frays Liquid sprays or any object drops into your TV Your TV is exposed to rain or other moisture Your TV is dropped or damaged in an...

Страница 4: ...information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of the grounding conductors location of antenna dischar...

Страница 5: ...ia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc For DTS patents see http patents dts com Manufactured under license from DTS Inc DTS the Symb...

Страница 6: ...nnels 24 Scanning for Channels 24 Skipping Channels 24 Listening to Alternate Audio 25 Changing the Analog Audio Language 25 Parental controls 26 Using Parental Controls 26 Enabling or Disabling Progr...

Страница 7: ...cator When using the remote aim it directly at this sensor The power indicator flashes on when the TV turns on then goes out after several seconds To keep the power indicator on as long as the TV is o...

Страница 8: ...ss the input menu Note The image shown here is for illustrative purposes only and may be subject to change The actual number of ports and their locations may vary depending on the model Volume Press t...

Страница 9: ...propriate cable not included to the TV and the device 3 Turn the TV and your device on Set the TV s input to match the connection you used HDMI 1 HDMI 2 etc HDMI R L Y Y L R Pr Cr Pb Cb Coaxial CONNEC...

Страница 10: ...TV s input to match the connection you used Component or Composite CONNECTING A DEVICE Video Audio L R Y Pb Pr Component Composite input on back of TV The actual ports and their locations may vary dep...

Страница 11: ...matches an available port on the TV Optical RCA etc 2 Connect the appropriate cable not included to the TV and the device 3 Turn the TV and your device on HDMI R L Optical CONNECTING A DEVICE AUDIO C...

Страница 12: ...t can scratch or damage the TV 3 If attached remove the stands by loosening and removing the screws 4 Attach your TV and wall mount to the wall carefully following the instructions that came with your...

Страница 13: ...the number pad 18 Dash Use with number pad to manually enter a digital sub channel For example 18 4 or 18 5 1 2 3 4 5 6 8 7 9 10 11 12 14 15 17 18 13 16 Replacing the Batteries 1 Find the notch on the...

Страница 14: ...stalled and the power cord should be connected to an electrical outlet Choose your mode Select Store demo for in store display Select Home Use for in home use Store Demo Home Use TV SIGNAL Select how...

Страница 15: ...to your TV To use one of these devices with your TV you must first change the input source using the Input menu To change the input sources 1 Press the Input button on the remote The Input menu is dis...

Страница 16: ...spect ratio and size Stretch expands a widescreen image to fill the screen from top to bottom and stretches it half as much from right to left Figures appear tall and thin Wide stretches a 4 3 aspect...

Страница 17: ...w buttons on the remote to highlight Picture Mode then use the Left Right Arrow buttons to change the picture mode Standard mode sets the picture settings to the default settings Calibrated mode sets...

Страница 18: ...TURE menu use the Arrow buttons to highlight Picture Mode Edit and then press OK The PICTURE MODE EDIT menu is displayed 2 Use the Arrow buttons to highlight the setting you wish to adjust then press...

Страница 19: ...s Deleting a Custom Picture Mode Custom picture modes that are no longer needed can be deleted Inputs assigned to a deleted custom picture mode become assigned to the Calibrated picture mode To delete...

Страница 20: ...ng an input with precisely set colors and a specialized light meter To adjust the HSB color settings 1 From the COLOR CALIBRATION menu use the Arrow buttons to highlight Color Tuner and then press OK...

Страница 21: ...uttons to highlight Off 3 When you are finished press the Exit button Ramp Test Pattern Off To show or hide the Uniformity Analyzer Test Pattern 1 From the Color Tuner menu use the Arrow buttons to hi...

Страница 22: ...play image and the accompanying audio track Digital Audio Out Changes the type of processing for digital audio out and HDMI ARC output when connected to a home theater audio system Select Auto PCM Dol...

Страница 23: ...e finished setting the sleep timer press the Exit button on the remote Setting the Auto Power Off Feature To help save energy your TV is set by default to turn off after 10 minutes without a video or...

Страница 24: ...r a channel scan is completed you may find that some channels are too weak to watch comfortably There may also be some channels you do not want to view You can remove these channels from the TV s memo...

Страница 25: ...with Secondary Audio Programming To use the Analog Audio feature 1 From the Channels menu highlight Analog Audio and press OK The Analog Audio menu is displayed 2 Select Stereo SAP secondary audio pr...

Страница 26: ...ed the Lock icon appears locked The channel is not accessible unless the parental PIN is entered 4 When a channel is unlocked the Lock icon appears unlocked The channel is accessible Blocking and Unbl...

Страница 27: ...h to change then use the Left Right Arrow buttons to change the setting Caption Style Choose As Broadcast to keep default settings or Custom to manually change each setting Text Style Change the font...

Страница 28: ...e text appears This is the typical As Broadcast mode Opaque background and window in the same color When text appears the entire line fills with color at once In the example the closed caption text is...

Страница 29: ...ETTINGS menu is displayed 3 Highlight the input device that you want to rename and press OK To use a preset input name Highlight the Name Input row and press OK Highlight the input name and use the Le...

Страница 30: ...the system information 5 When you are finished reviewing the system information press the Exit button on the remote Changing the On Screen Menu Language Your TV can display the on screen menu in diff...

Страница 31: ...the remote to highlight System and press OK The SYSTEM menu is displayed 5 Use the Arrow buttons on the remote to highlight CEC and press OK The CEC menu is displayed 6 Highlight CEC and press OK Sel...

Страница 32: ...system PIN enter it now The TV displays Select Reset to restore all TV settings to factory defaults and clear all account information 5 Highlight Reset and press OK 6 Wait for the TV to turn off The...

Страница 33: ...OW The Info Window can be displayed by pressing the Info button on the remote Press the Info button one time to display the current input time and picture mode INFO WINDOW Time Picture Mode 5 00 pm Cu...

Страница 34: ...photos Note The image shown here is for illustrative purposes only and may be subject to change The actual number of ports and their locations may vary depending on the model You can display your phot...

Страница 35: ...ew Product Setup Connecting Your Devices Technical Problems Product Updates And More You can also contact our award winning support team at Phone 877 698 4946 TOLL FREE Live Chat Support Available Do...

Страница 36: ...REGISTER YOUR VIZIO PRODUCT NOW Customized Support Get assistance quickly with your information on hand News Offers Take advantage of the latest news and special offers from VIZIO Safety Satisfaction...

Страница 37: ...re Settings Select a pre set picture mode See Adjusting the Picture Settings VIZIO recommends selecting Calibrated Check all cables to ensure they are securely attached The image quality is not good F...

Страница 38: ...Mounting Screw Size M4 Hole Pattern 100 mm x 100 mm Maximum Resolution 720p LCD Backlight Edgelit LED Refresh Rate 60 Hz INPUTS OUTPUTS HDMI Inputs 2 Component Video Inputs 1 Ethernet Input 0 RF Atenn...

Страница 39: ...ference caused by unauthorized modification to this equipment It is the responsibilities of the user to correct such interference FCC Warning Changes or modifications not expressly approved by the par...

Страница 40: ...aining portion of the original warranty or for ninety 90 days from warranty service whichever is longer Types of Service TVs that are 32 inches or larger will usually be serviced in home In home servi...

Страница 41: ...ES OTHER THAN THOSE DESCRIBED ABOVE ANY IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET...

Страница 42: ...h Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc For DTS patents see http patents dts com Manufactured under license from...

Страница 43: ...2018 VIZIO INC ALL RIGHTS RESERVED 0821DL...

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