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ViVOpay

Kiosk II
User Guide

Version 1.0.1

Document Number 631-0071-01

ViVOtech, Inc. 451 El Camino Real Santa Clara, CA 95050
Email:

[email protected]

URL:

www.vivotech.com

ViVOtech Proprietary

Содержание ViVOpay Kiosk II

Страница 1: ...ViVOpay Kiosk II User Guide Version 1 0 1 Document Number 631 0071 01 t ViVOtech Inc 451 El Camino Real Santa Clara CA 95050 Email info vivotech com URL www vivotech com ViVOtech Proprietary ...

Страница 2: ...ept as permitted by such license no part of this publication may be reproduced or transmitted by electronic mechanical recording or otherwise or translated into any language form without the express written consent of ViVOtech Inc ViVOtech ViVOwallet ViVOpay ViVOplatform and ViVOadmin are trademarks or registered trademarks of ViVOtech Inc Warranty Disclaimer The services and hardware are provided...

Страница 3: ...ect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help IC Compliance Warning Operation is subject to two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation User Info...

Страница 4: ... Mounting the ViVOpay Kiosk II Controller 10 2 4 1 Mounting the ViVOpay Kiosk II Controller Using Screws 10 2 4 2 Mounting the ViVOpay Kiosk II Controller Using Mounting Tape 10 2 5 Attaching the Cables from the Antenna to the Controller 11 2 6 Installing a SIM Card in the ViVOpay Kiosk II Controller 13 2 7 Using the ViVOpay Kiosk II to Make a Purchase 18 2 7 1 Presenting Cards Fobs or NFC Phones ...

Страница 5: ...lso designed to support a wide input power range while both data and power is provided via a single cable thus minimizing the effort and complexity of installation and integration 1 1 Features Supports ISO 14443 Type A Type B MiFare and NFC based contactless transactions 32 bit Microcontroller with ample memory capable of supporting future application upgrades Crypto data processing for contactles...

Страница 6: ...2 Type A Modified Manchester ISO 14443 2 Type B NRZ L BPSK Typical Read Range 4 6 cm Physical Antenna Height 75 mm 2 95 inches Antenna Width 60 mm 2 36 inches Antenna Depth 17 2 mm 0 67 inches Controller Height 105 mm 4 13 inches Controller Width 76 2 mm 3 00 inches Controller Depth 22 5 mm 0 88 inches Environmental Operating Temperature 25 C to 70 C 13 F to 158 F Storage Temperature 40 C to 85 C ...

Страница 7: ...fy that you have the following hardware for the installation of the ViVOpay Kiosk II ViVOpay Kiosk II Controller 520 2305 00 ViVOpay Kiosk II Antenna 520 2304 00 Antenna LED Power and data cable 220 2457 00 ViVOpay Kiosk II to ECR POS Cable 14 pin application specific This cable varies based on the ViVOpay Kiosk II to be used ...

Страница 8: ... top 1 Using the Drill Template for the External Antenna 630 1056 00 locate and mark the four 4 4mm 0 173 inch mounting holes 2 Using the Drill Template for the External Antenna 630 1056 00 locate and mark the two 15 880 mm 0 625 inch access holes used for connecting the antenna power and the LED power and data cable to the ViVOpay Kiosk II unit 3 Drill the four 4 4 mm 0 173 mounting holes using a...

Страница 9: ...t to the outside surface of the Kiosk Make sure to tighten the nuts securely so that the ViVOpay Kiosk II unit does not move on the outside surface of the Kiosk 9 Attach the end of the cable with the SMB connector through the right 15 88 mm 0 625 inch hole and attach it to the socket on the back of the ViVOpay Kiosk II Antenna The SMB connector pushes on to the socket on the Antenna 10 Attach the ...

Страница 10: ...Using Screws 1 Position the ViVOpay Kiosk Controller on the interior of the II making sure that there is sufficient room for the external antenna mounting surface to be fully opened 63 50 2 500 2 Locate the four 4 4mm 0 173 inch mounting holes by holding the ViVOpay Kiosk Controller in position and mark the holes The following diagram shows the spacing on the holes to be drilled for mounting the V...

Страница 11: ... 11 of 23 2 5 Attaching the Cables from the Antenna to the Controller 1 Attach the SMB end of the cable 220 2457 00 from the antenna to the ViVOpay Kiosk II Controller 2 Attach the other end of the cable 220 2457 00 from the antenna to the ViVOpay Kiosk II Controller ...

Страница 12: ...fy that the nub on the end of the data cable is facing towards the top of the ViVOpay Kiosk II Controller away from the mounting plate before inserting the cable If the cable is installed incorrectly up side down it will apply the wrong polarity to the LEDs and cause them to be damaged ...

Страница 13: ...ary to install a SIM card in the ViVOpay Kiosk II Controller Note Opening the ViVOpay Kiosk II Controller unless directed to perform this operation by your local Support personnel may void the warranty There are four clips that hold the ViVOpay Kiosk II Controller to the mounting base Two on one side One beside the cable receivers One on the narrow end of the ViVOpay Kiosk II unit ...

Страница 14: ...ward and remove the case from the base The circuit board should remain inside the case 2 Turn the case over so that you can access the circuit board 3 Use the cable receptacles to loosen the circuit board from the case and place the circuit board flat on a non conductive surface with the SIM holder facing up ...

Страница 15: ...he SIM holder away from the power and cable receptacles to loosen it from the lock 5 Raise the SIM holder so that you can install the SIM Make sure that the SIM is positioned so that the contacts on the SIM will make contact with the circuit board when the SIM is lowered into position ...

Страница 16: ...etary Page 16 of 23 6 Insert the SIM into the SIM holder until it stops when it reaches the bottom of the holder 7 Gently lower the SIM holder and lock it into position by sliding it towards the cable receptacles 8 Reinstall the circuit board into the case ...

Страница 17: ... II User Guide 631 0071 01 ViVOtech Proprietary Page 17 of 23 9 Reattach the holder to the base making sure that all four clips lock in place 10 Installation of the SIM in the ViVOpay Kiosk II Controller is complete ...

Страница 18: ...ndicate a successful test This tests the reader s ability to read the RFID test card If unsuccessful there will be no reaction from the reader If you use a test card and the ViVOpay reader is attached to the ViVOpay Kiosk II control unit a dummy transaction can be tested The transaction will not be authorized and will come back with a response but will at least test for end to end connectivity 2 7...

Страница 19: ...ansaction is declined as it should be with a test card it will prove connectivity all the way through the system If possible the store manager or some other responsible party should test each unit on a regular basis perhaps at the start of each day or at least once per week with a test card to ensure continued operation and functionality If the ViVOpay Kiosk II is rebooted on a regular basis such ...

Страница 20: ...nt A Begin by inspecting your environment for possible culprits for RF interference Q Do equipment manufacturers test their devices for RF interference A Electronic equipment is tested for RFI sensitivity by the manufacturers These tests are performed in a controlled laboratory environment and will often not replicate the types of devices that would be encountered in your point of sale POS environ...

Страница 21: ... Reading Cards Fobs Phones LEDs do not light and beeper is not audible when card fob phone is presented Card fob phone not properly presented RF interference Unsupported card used Wrong firmware contact your local support representative Present card fob phone closer to the reader antenna and ensure it is parallel to the face of the reader Verify that the card fob phone is valid current Test with V...

Страница 22: ...iVOtech Proprietary Page 22 of 23 Symptom Possible Cause Remedy Communication to Kiosk No data is received or data is garbled Faulty or incorrect cable connections Check that the cable connection is secure and in the correct port on the Kiosk ...

Страница 23: ...ViVOpay Kiosk II User Guide 631 0071 01 ViVOtech Proprietary Page 23 of 23 6 Customer Support Contact your local support representative for all support questions ...

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