60
MAIL TO ADDRESS BELOW:
Technical Support
For technical support issues please visit our website at
www.vivitar.com
. You can find manuals,
software and FAQ‟s at the website. Can‟t find what you are looking for? E-mail us at
and one of our technical support team members will answer your
questions. For phone support in the US please call 1-800-592-9541, in the UK call 0800 917 4831,
in Australia call 1800-006-614. If you would like to call from anywhere else, please visit
www.vivitar.com
for your local toll free number.
Troubleshooting
Q: I have taken photos and selected the “Get Images” button. I get a message that the
images were successfully transferred but the photos do not appear on my computer.
What do I do?
First ensure that you have in fact taken photos. Press the Shutter button to take some sample
photos and then try downloading them again.
With test photos if the camera powers off before you upload them to the computer the photos are
not stored in the camera`s memory. These photos should be uploaded quickly before the camera
powers off. If the photos are saved to the SD memory card then all the photos should appear.
Sakar US
Sakar International
Attention: Service Department
195 Carter Drive
Edison, NJ
08817
Sakar UK/Europe
Attention: Service Department
2D, Siskin Parkway East
4020 Middlemarch Business Park
Coventry, CV3 4PE
Sakar Australia
Return faulty camera to
the Refund Counter at
the store where
purchased
