Visual Circuits Harmony 4E, Руководство пользователя

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Contacting Visual Circuits Corporation
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3. If your problem is too complex to be resolved during your
initial conversation, the representative will arrange for you to
be called back at a later time. You will receive an inquiry
number that you can use to refer to your problem in the future.
Technical Support Contact
Information for the Value Added
Reseller (VAR) or Distributor Only
The e-mail address for Visual Circuits technical support is:
❏
techsupport@visualcircuits.com
The telephone numbers for Visual Circuits technical support are:
❏
In the United States, 1-800-250-5533
❏
Outside of the United States, 763-571-7588
Returning Materials to Visual
Circuits Corporation
If the decoder board has problems that cannot be corrected over the
telephone by Visual Circuits technical support, you may need to
return the board to Visual Circuits Corporation. All materials
shipped back to Visual Circuits Corporation must be accompanied
by a Return Materials Authorization (RMA) number. A Visual
Circuits technical support representative will provide you with an
RMA number. Please write the RMA number clearly on the
shipping label.
NOTE
After regular business hours, the technical
support representative will always arrange for you
to be called back the next business day if your
problem is unresolved.