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4. Appendix
4.1 Troubleshooting
If problems occur, verify the installation of the Encoder 4CH with the instructions in this manual and
with other operating equipment. Isolate the problem to the specific piece of equipment in the system
and refer to the equipment manual for further information.
PROBLEM
AREA TO CHECK
No video
Verify that power is connected to all pieces of equipment in the
system.
Verify that the power switches are in the ON position.
Check the video connections. (see page 6)
Poor video quality.
Check that the BNC connectors are inserted properly.
Check the voltage level of the Network Video Server 4CH.
Cable for video is shielded.
Camera number does
not match the number
on PC Program or Web
browser.
Check the camera ID of the 4CH Video Server.
Check PTZ setting on the PC Program and Web browser.
Frame rate decrease.
Change current value more lower resolution, compression rate and
frame rate.
A connection is cut-off
at short intervals.
Check network traffic and contact with network administrator.
4.2 Preventive Maintenance
Preventive maintenance allows detection and correction of minor that faults before they become
serious and cause equipment failure.
Every three-month, perform the following maintenance.
1. Inspect all connection cables for deterioration or other damage.
2. Clean components with a clean damp cloth.
3. Verify that all the mounting hardware is secure.
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