VisionxIP VxIP 7111, Руководство пользователя

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Mail: info@visionxip.com
Web: www.visionxip.com
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Attachment C: Troubleshooting and FAQs
Question Answer and Solution
Function
What encoder and decoder
are used by the product for
sounds and images? The product uses MJPEG or MPEG4 compression technology to
provide quality images. MJPEG is a standard image compression
technology applicable to different browsers without the need to
install additional software. MPEG4 is a next-generation image
compression standard and can provide high image quality at low
bandwidth.
The sound decoder uses PCM (Stereo, 16bit, 8kHz) compression
technology.
How many users are
allowed to view the
product simultaneously? The maximum number of viewers depends on the bandwidth of the
client accessing the video server. About 5~6Mbps are used to
process data of the video server, so the maximum number of
viewers changes in proportion to FPS and the resolution of the
image. Obviously, the higher the number of viewers, the lower the
performance at each client end.
Is it possible to catch the
image from the video
server in a real-time
manner? Yes, you can use the snapshot function from the main control page.
Video server Installation
Can the video server be
used outdoors? The video server is not waterproof, so a special waterproof cover
must be available for outdoor use. Please note that the waterproof
cover may affect the built-in pickup function of the video server.
Link LED does not light
up. • Check that the attached standard transformer is not damaged.
Plug the power cable and reboot the machine.
• If the problem remains, contact your dealer for help.
What network cable is used
for the video server? The video server uses a 10 or 100 Base-T Category 5 UTP network
cable.
How to install and operate
the video server behind a
firewall? If you have a firewall in your network environment, please select
HTTP mode (Port80). Generally the port 80 is always open for the
browser to access the Internet.
What are the username and
password for the first use
and after reset to factory
default? Username = root
Password= root .
Please change your password immediately after entering the system
to ensure information security.
I forgot the username and
password I used for the
setting. What should I do? Please proceed as follows:
1. Hold the Reset button for 4 seconds after booting to reset the
password to preset.
2. Change the username and the password.
I forgot the IP address of
the video server. What
should I do? Use IP Finder to locate the IP address of the video server.
Please connect the video server and the PC on which the IP finder is
executed to the same hub.
IP Finder cannot find the
video server. • When the video server still can’t be located over 1 minute,
re-activate the video server.
• Do not connect the video server to more than one router. The IP
Finder will not be able to detect the video server.
• If the IP of PC on which the IP Finder is executed is not correctly
set, the IP Finder will not be able to locate the video server.