PARTS
Subject to the following terms and conditions, Phase 2, LLC, d/b/a Vision Grills (“Vision Grills”),
warrants to the original purchaser that the ceramic cooker manufactured or supplied by Vision
Grills will be free from defects in material and workmanship under normal use for the following
periods from the original date of purchase: limited lifetime for all ceramic parts, five (5) years for
all metal parts, one (1) year for temperature gauge, gaskets and cover, 90 days for lava stone &
bracket. This Limited Lifetime Warranty is contingent upon purchaser registering the product at
www.visiongrills.com/register within 30 days from the date of purchase along with a copy of the
original dated sales receipt, which can be attached in an electronic format (i.e. scan, photograph,
etc.) to an email sent to [email protected]. Failure to do so will invalidate the warranty. Any
chips or cracks in the finish of the ceramic cooker present at the time of purchase must be noted
on the original dated sales receipt. This Warranty is not transferable to subsequent owners. If
you cannot register online, contact Vision Grills customer service at (877) 917-4273 or email
[email protected].
If any product covered by this Warranty is defective due to a covered warranty condition, such
product will, at the option of Vision Grills, be repaired to its original condition or replaced with
a comparable new product or part. The repair and/or replacement of parts shall constitute the
extent of the liability and obligations of Vision Grills under this Warranty. Purchaser is required
to provide photographic evidence to assess the damage when submitting claims.
Scratches, cracks, chips, dents, crazing, or minor cosmetic blemishes of the exterior glaze
not affecting performance are not covered under warranty, as determined by Vision Grills.
This Warranty does not cover damages caused by improper assembly, improper care, failure
to follow directions of use, misuse, abuse, negligence, extreme environmental conditions,
normal wear and tear, accidents, acts of nature, or unauthorized repair, alteration or
modification, as determined by Vision Grills. This Warranty does not apply to chips or
cracks in the ceramic cooker which may occur after the ceramic cooker is purchased by
the original purchaser. Vision Grills is not liable for any default or delay in its performance
under this Warranty that is caused by any circumstances beyond its control. This Warranty
will be invalidated if any liquids, including starter lighter fluid, are poured on or in the ceramic
cooker. The protective coating of the ceramic cooker can be compromised by substances or
conditions that are beyond the control of Vision Grills. While Vision Grills uses rust-resistant
materials, the Warranty as to metal parts does not cover rust or oxidation unless the structural
integrity of the ceramic cooker is compromised as determined by Vision Grills.
This Warranty does not cover purchases from unauthorized resellers and/or third parties.
Warranty coverage is limited to products purchased at an authorized reseller only.
Commercial use and related applications are not covered under this Warranty. Warranty
coverage is based on normal residential use and maintenance.
Vision Grills shall not be liable for any delay or default under this Warranty caused by any event
or contingency beyond the control of Vision Grills. This includes acts of nature, fire, government
restrictions or restraints, strikes, reduced supply of materials or transportation delays.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY OF VISION GRILLS. VISION GRILLS
EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF FITNESS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THIS WARRANTY DOES NOT COVER, AND VISION GRILLS IS NOT LIABLE FOR, ANY
DAMAGES RELATING TO LOSS OF TIME, LOSS OF USE OF EQUIPMENT, INCONVENIENCE, OR
ANY INCIDENTAL, SPECIAL AND/OR CONSEQUENTIAL DAMAGES. PURCHASER’S EXCLUSIVE
REMEDY FOR BREACH OF THIS WARRANTY SHALL BE LIMITED AS SPECIFIED HEREIN TO
REPLACEMENT OR REPAIR OF THE AFFECTED PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so the above limitations and exclusions
may not apply to you. This Warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Vision Grills does not authorize any person or
entity to assume any obligation or liability on its behalf in connection with the sale and
purchase of any of its products. The purchase of any Vision Grills product from anyone other
than Vision Grills or an authorized dealer will void the Warranty associated with the product.
If you have a question regarding the identity of an authorized dealer, you should contact
Vision Grills before you purchase the product.
To submit a warranty claim, the original purchaser or authorized agent of the original
purchaser must contact Vision at (877) 917-4273 or contact Vision Grills via email
([email protected]) or through the website at www.visiongrills.com.
WARRANTY
PART NAME
PART NUMBER
1
2.1
2
3
4
5
8
7
9
9.2
9.1
9.3
9.4
12
12
13
14.1
14
6
15
16
16
18
18
19
11
10
14.2
14.3
1.1
15
15
15
14.3
17
17
1
Cast Iron Top Vent
1.1
Control Tab with Stopper Pin
2
Ceramic Dome Lid
2.1 Thermometer
3
Top Ring Assembly
4
Handle (with nuts & washers)
5
Top Cooking Grate
6
Bottom Cooking Grate
7
Charcoal Grate
8
Fire Bowl
9
Bottom Ring Assembly
9.1
Right Front Side Shelf Bracket (with nuts & washers)
9.2
Right Back Side Shelf Bracket (with nuts & washers)
9.3
Left Front Side Shelf Bracket (with nuts & washers)
9.4
Left Back Side Shelf Bracket (with nuts & washers)
10
Shock Absorber Assembly
11
Felt Gasket
12
Wood Shelves, Slatted, Dark (x2)
13
Ceramic Dome Bottom
14
Ash Drawer Body
14.1 Bottom Draft Door Frame
14.2 Bottom Draft Door
14.3 Ash Drawer Knob (x2)
15
Cart Leg (x4)
16
“X” Leg Connectors (with bolts, washers & spring
washers)
17
Rubber Wheels (x2) Standard
18
Rubber Wheels (x2) Locking
19
Grill Cover
VGC TV-CA-CC
VGC TV-CA-ATSC
VGC CDL-DC
VGC IT
VGC RA1-L
VGC HDL-DW
VGC CGT-L
VGC CGB-L
VGC CG-L
VGC FB-ADB
VGC RA2
VGC SB-RF
VGC SB-RB
VGC SB-LF-L
VGC SB-LB-L
VGC AC-L
VGC FLT-L
VGC WS-SD-L
VGC DB-DCB
VGC ADB
VGC BDDF-L
VGC BDD-L
VGC ADK
VGC ICLEG-4
VGC XLC-L
VGC WHLS-L
VGC WHL-L-L2
VGC GC-L
Model # B-DCK16C1AD1
SMOKE
GRILL
SEAR
