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Help & Settings
Messages
We’ll keep in touch with news on what’s
new, important TV schedule changes and
any other details you need to know about
your service.
When you get a message, an envelope
will appear next to the Help & Settings
menu on the Home screen.
Access your messages:
1. Select Help & Settings on the
Home screen.
2. Choose Messages.
3. A list of your messages will appear.
Any unread messages are marked
with an
4. Highlight the message you want to
read and press
5. If the whole message doesn’t
fit on your screen, use
to scroll through it.
System Info
Here’s where you’ll find technical info
about your TV service.
To see System Info:
1. Select Help & Settings
on the Home screen.
2. Choose System Info.
3. Select any of the 3 options
available to view:
System Info
If you get in touch with us about
your service, you’ll find all the info
we need to help you here.
Copyright & Trademarks
All the details on copyright, trademarks
and other details for your TiVo box are here.
Diagnostics
You might be asked for Diagnostics
information if you contact our Customer
Care team. Don’t worry, we’ll remind you
where to find it when you call us.