22 Super Hub 2ac Guide
60/60
Turn everything off and wait for a full minute. Then turn on your
Super Hub 2ac, wait another minute, then turn on your computer or device.
check the connections to your super Hub 2ac
Check all your Super Hub 2ac cables and connections are properly in and
the power is on.
check the Wifi network name
Check you’ve chosen the correct SSID (WiFi network name) from the list of
available wireless networks on your computer.
check you’ve entered your network security key (Wifi password) correctly
It’s on the sticker on the base of your Super Hub 2ac. If it’s been changed or
forgotten, retrieve it by accessing the Super Hub 2ac Network Manager and
view the wireless network settings page.
check your wireless is switched on
For a laptop, check for a small side button. Some tablets also have a
function to turn wireless on and off.
check your device’s wireless set up
For PCs you can normally find it by clicking on an icon in the bottom right
hand corner of your screen. Try clicking ‘Troubleshoot problems’.
switching between 2.4gHz and 5gHz
If your computer displays both SSIDs try switching from 2.4GHz to 5GHz or
vice-versa. For more information, see page 19.
Your Super Hub 2ac won’t work at full capacity if you’ve got other, slower
wireless devices connected. If you don’t have inbuilt wireless you’ll need
to install wireless adapters before configuring (you can buy USB adapters
from us).
please note:
Once installed, I’m afraid we’re no longer responsible for your
local network or device support. But rest assured, we’ll make sure the Super
Hub 2ac we provide is replaced if it breaks down.
