
18
The monitor needs cleaning
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Make sure the monitor has been powered off before cleaning.
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Always use soft, non-abrasive cloth when cleaning.
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Use dry, non-abrasive cloth to gently remove debris or dust.
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If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
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Never use alcohol or ammonia-based cleaning solutions.
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Never spray liquid directly onto any part of the monitor.
The indicator light does not work
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Check if the power is on
.
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Check if the power line is connected to a power source.
Cannot plug and play.
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Inspect if the monitor is compatible with PC.
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Inspect if the graphics card is compatible with the monitor.
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Inspect if the pins in the interface are curved.
Dim image
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Adjust the brightness and contrast ratio.
Image jitter/moire pattern
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Nearby electric equipment may interfere with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
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Check if the monitor power is on.
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Check if the graphics card is installed properly.
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Check if the signal line connects securely with the monitor.
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Check if the pins in the interface are curved.
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Press the Caps Lock key to inspect if the PC is working well.
Color shortage (red, green, or blue)
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Inspect if the pins in the interface are curved.
Image position is not centered/the size is not right
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Please adjust Clock or Auto setting.
Color difference (colors are not optimized)
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Adjust RGB color or reset color temperature.