VIOMI V3 Max, Руководство пользователя

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19
Fault Solution
1. Check whether the indicator on the
charging dock is on (when the machine is
not on the charging dock). If not, please
contact our service center for repair or
replacement of the charging dock.
2. Check whether the indicator on the
charging dock is off and the indicator on
the machine is flashing during charging.
3. Wipe dust off charging electrodes with
dry cloth.
1. Clear the charging dock of objects
within 0.5m on the left and right sides
and within 1.5m ahead.
2. Make sure that the machine starts
sweep from the charging dock without
abnormal movement.
3. When the machine is near the
charging dock, it can return faster. But
if the charging dock is located far
away, the machine will need more time
to return. Please wait during its return.
4. Clean charging electrodes.
Cannot charge the
machine.
The machine cannot
return to the charging
dock.
1. Clean the rolling brush.
2. Check whether the rolling brush and
the brush cover are installed correctly.
The rolling brush does
not rotate.
1. Carefully clean the sensor with dry
cloth.
2. Restart the machine.
Abnormal action or
sweep route of the
machine.
Troubleshooting
Fault Solution
1. Make sure the machine has been
powered on.
2. Set the time and schedule the time
for automatic sweep with the app.
3. Make sure the schedule time has
been set correctly.
4. Check whether the machine power is
too low to start sweep.
5. The machine will not start any
scheduled sweep when the task is
being performed.
1. Make sure the machine is connected
to power supply.
2. Make sure the battery is fully charged.
3. If the problem persists, please reset
the machine.
1. Check whether the machine is stuck or
blocked by obstacles.
2. Check whether the battery is too low.
3. If the problem persists, please shut it
down, wait for 3 seconds, and then
restart it.
Cannot start the
machine.
The machine suddenly
stops working.
Cannot make a sweep
schedule.
1. Check the suction inlet for any
obstruction.
2. Empty the dust box.
3. Clean filters with water.
4. Check whether filters are wet due to
water or other liquids on the floor. Let
filters dry naturally thoroughly before
use.
Suction too weak.
When any abnormality occurs to the machine in operation, the
power indicator will blink fast in red and voice prompt will be
provided. Please consult the following table for troubleshooting.