19
Error
Code
Error
Message
Description & Recommended Solutions
240
Wrong
Password!
Description:
The password entered is not correct
Possible Solution:
Please confirm the correct password was typed or try a different
password.
241
Login
Failed
Description:
An incorrect password was entered 3 times consecutively
Possible Solution:
Wait for 5 minutes, then try to use the correct password for the next
attempt. If the problem persists, call Tech Support.
260
No
Update
File
Description:
The system CANNOT locate the Firmware Update File during the
Update Firmware process.
Possible Solution:
Confirm the file is not a “zip” file. If it is, please extract it before
transferring it to a flash device.
Confirm the file system of the flash device is FAT32.
Make sure there are no other flash device(s) attached in the system
and try to insert the flash device that contains the update file into
another flash device port to perform the operation.
261
Wrong
update
File
Description:
The Firmware Update File is not compatible with the system or the
Firmware Update File is corrupted.
Possible Solution:
Try to re-download the Firmware Update File.
262
Unknown
flash
model
Description:
The Firmware Update File is not meant for the system.
Possible Solution:
Contact Tech Support for the proper Update file.