Terms of Sale
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agree to the following terms and conditions of the sale:
Shipping fees are the responsibility of the Purchaser whether freight prepaid or freight collect.
Seller assumes responsibility for the goods sold to the Purchaser until the goods have reached
Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear. Seller
is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or
deliver the goods into the Purchaser’s location. Delivery to remote locations may require
additional fees. Remote location may be defined at the discretion of the carrier as more or less
than 50 miles from the nearest major city. Purchaser assumes all responsibility for additional
costs related to freight such as access, measurement, installation, hook-up, wiring, moving
and storage of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver,
inability to use the building elevator to lift the goods, narrow openings, along with any
additional costs to deliver or redeliver the product properly. Make sure to review access to
the property and size of the product ordered. The transportation of all goods is subject to the
terms and conditions which the carrier imposes on Purchaser. Installation is the responsibility
of the Purchaser. If white glove delivery was ordered and cannot be performed properly, or
access is hindered in any way, Purchaser agrees to accept delivery curbside. If Purchaser will
calls or pays for their own freight responsibility transfers to the Purchaser when the Purchaser
or Purchasers freight company picks up the unit from Seller.
White Glove Delivery:
White glove delivery is defined as follows: Delivery will be to the 1st
floor only, easy access and
NO STAIRS
, Doors aligned, feet attached (if necessary) and
removal of packaging. Customer agrees that any additional request will result in additional
charges. White glove delivery is not included for returns or Non-New Units.
Note: Shipping and handling fees for products over 300lbs are for threshold delivery.
White glove delivery is available by request for an additional fee.
Freight discussed is
Continental USA (excluding Alaska), cost is additional please email us at
for a
quote.
All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer
accepts delivery as free and clear. Any claim for damages of the goods
,
when FOB
Destination, that incurred during shipment by the carrier are insured and handled directly with
the carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN
AND INSPECT YOUR DELIVERY. When FOB Destination, if the item is damaged by the
freight company, and Purchaser cancels rather than accepts a replacement, the order can be
cancelled by paying for freight costs both ways and a 35% restocking fee for stocked items. No
cancellation or refunds on custom/made or made to order products. When shipped 3rd Party
(FOB Warehouse), Purchaser assumes all responsibility for delivery, payment of freight and
freight claims for damages during shipment. Manufacture defects will be handled directly with
Seller, subject to the limited warranty below.
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