All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the
goods under any circumstance. If Seller agrees in writing to take back stocked goods, there
will be a restocking/service fee that is 35% of the purchase price of the goods and freight both
ways (product must be new, unused, and in original packaging). If Purchaser returns goods
claiming that the goods are defective and goods are found to be in working condition by the
Seller, Purchaser is liable for the cost of freight both ways plus and a service fee that is 35% of
the purchase price of the goods. Built-to-Order and Custom products are non-returnable,
non-refundable. Purchaser must notify Seller of non-conforming goods within 48 hours of
receipt, after which time all goods are deemed accepted by the Purchaser. If an order has
been placed and production has not started, cancellation of your order will be a 15% charge. If
Purchaser tenders payment with a check that has insufficient funds (NSF), a collection fee plus
NSF fee of $50 will be added to the invoice, which Purchaser agrees to pay promptly. If
Purchaser puts a stop payment on a check or credit card for any reason, Purchaser agrees to
pay for all costs associated with the Seller’s collection or litigation of such a claim, including,
without limitation, general and special damages, court costs and attorneys’ fees. Finance
charges begin the date of invoice. Title to the goods reverts back to the Seller in the case of
non-payment of goods or services. All fees and costs to retrieve the product, cost of freight,
legal costs, collection fees and court fees, credit card fees and interest rate of 18% (annual
rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes
and must immediately pay any “credit card arbitration” fees and chargeback fees which the
credit card companies charge at the time of the chargeback. Any disputes not resolved within
30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY:
Seller warrants that the goods will be free of defects in materials and
workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.:
all cooling unit parts only for a period of 5 (five)
years; cabinetry and labor (uninstalled) for a period of 12 (twelve) months.
Metal cabinet wine units:
parts and labor for cooling system and cabinetry for a period of 12 (twelve)
months.
For Designer Series units:
parts and labor for a period of 12 (twelve) months from date of sale,
compressor parts 5 years.
Thermoelectric Units:
90 (ninety) days (including Wine Coolers, Beer Dispensers, Humidor,
Portofino Wood Cellars, and Refrigerators).
Wine-Mate Split
and
Ducted Systems
and other installed cooling units are parts only for 1 year, no
labor. Self Contained Wine-Mate Cooling Systems are 5 years parts, 1 year labor. Removal and
reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts
and Other miscellaneous items is a 30 day warranty.
Il Romanzo units:
Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of
sale.
Non-New Units
(Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days
15
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