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ViewSonic

Wireless Router

52

Troubleshooting

1 If you are using a cable or DSL modem and are

experiencing problems connecting to the Internet, do
the following:

•

Power off your cable or DSL modem, PC, and the router.

•

Power on your modem and wait a few minutes until the
modem has established a connection with your ISP.

•

Power on the router.

•

Power on your PC and attempt to connect to the Internet.
For most users, the router’s default values should be
satisfactory. Some users may need to enter additional
information in order to connect to the Internet through
their ISP or broadband (cable or DSL) carrier. For
example, some cable providers require a specific MAC
address for connection to the Internet. To learn more
about this, click the Advanced tab and then the MAC
Address Clone tab.

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Содержание VS10276

Страница 1: ...User Guide 802 11g Wireless Router WR100 ...

Страница 2: ...mer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corporation reserves the right to change product specifications without notice Information in this docum...

Страница 3: ...k of router 6 Chapter 3 Setting up the wireless router Step 1 Connect the wireless router 8 Step 2 Configure your PC 10 For Windows 2000 or XP 10 For Windows 98 or Me 13 Step 3 Configure the wireless router 16 Security Mode WEP 20 Security Mode WPA Pre shared Key 22 Security Mode WPA Radius 23 Chapter 4 Advanced Web Management Settings Security Firewall 24 System 27 To upgrade the Wireless router ...

Страница 4: ...nued MAC Cloning 29 DHCP Server 32 Status 34 Advanced Wireless 35 Access Filters 39 Virtual Server 45 Routing Table 47 Appendix Specifications 51 Troubleshooting 52 Compliance Information 56 Cleaning Maintenance 59 Customer Support 60 Limited Warranty 61 ...

Страница 5: ...r data secure Network Address Translation NAT and Stateful Packet Inspection SPI firewall ensures your networked data is safe from Internet intruders Wireless security includes 64 bit 128 bit Wired Equivalency Privacy WEP 256 bit Wi Fi Protected Access WPA and Medium Access Controller MAC address filtering Chapter 1 Getting Started This chapter provides an Overview of the ViewSonic WR100 Wireless ...

Страница 6: ...PCC100 Wireless PC Card If your wireless adapter does not support this protocol however the WR100 Wireless Router will still work at standard 802 11g speed When operating at the highest speeds the WR100 Wireless Router achieves a throughput of up to 34 Mbps which is the equivalent throughput of a system following 802 11g protocol and operating at a signaling rate of 125 Mbps This mode requires the...

Страница 7: ... to make sure all of the items shown below are included in the package For information on optional accessories and products go to www viewsonic com Wireless WR100 Router Network Companion CD Quick Start Guide AC Power Adapter Ethernet LAN Cable 6 feet ...

Страница 8: ...the device The device should only be repaired by authorized and qualified personnel Do not try to open or repair the device yourself as this voids the warranty Do not place the device in a damp wet or humid location like a bathroom Do not expose the device to direct sunlight or other heat sources The housing and electronic components may be damaged by direct sunlight or heat sources ...

Страница 9: ...nels Front of router POWER LED ON Blue WAN LED Cable or DSL modem Blinking means data is transferring WLAN LED ON Green Link Act LEDs Blinking LED indicates an active connection to Port 1 2 3 and or 4 10 Mbps OFF 100 Mbps ON On LEDs indicate data is transferring Antenna Chapter 2 Product Description ...

Страница 10: ...2 3 4 10 100 Mbps Connect up to four PCs LEDs on the front of the router indicate which Ethernet port is active RESET button 1 Resets the router back to factory default settings 2 Factory default settings DC in power jack to AC power wall outlet or power strip with purge suppress Antenna ...

Страница 11: ... to work with multiple devices in three steps 1 Connect the wireless router 2 Configure your PC 3 Configure the wireless router A typical setup may look like the following Internet Modem PC Wired WR100 Wireless router USB 2 0 Adapter PC PC Card Laptop Chapter 3 Setting up the wireless router ...

Страница 12: ...one end of an Ethernet cable to one of the LAN ports as shown on the right labeled 1 2 3 or 4 on the back of the router Plug the other end of the cable to the Ethernet port on your computer To connect an additional computer or network devices to the router repeat this step Optional Connect another Ethernet cable from your cable or DSL model to the WAN port on the back of the router Ethernet cable ...

Страница 13: ...n the back of the router to an AC Wall Outlet as shown or to a power strip with surge protection The Power LED on the front of the router turns blue when there is power Power jack AC Power Adapter AC Wall Outlet Power LED blue ON All other LEDs green Back of router Front of router ...

Страница 14: ...tomatically as follows For Windows 2000 or XP 1 Click the Windows Start button Control Panel Network and Internet Connections Local Area Connection The Local Area Connection Status screen appears as shown on the right 2 From the General tab usually appears selected by default click Properties The Local Area Connection Properties screen appears in the next step ...

Страница 15: ...xt to Internet Protocol TCP IP if it isn t already checked by default Highlight Internet Protocol TCP IP if it isn t already highlighted automatically Click Properties The Internet Protocol TCP IP Properties screen appears as shown in the next step ...

Страница 16: ...ViewSonic Wireless Router 12 4 Select Obtain an IP address automatically Click OK OK Close to complete the PC configuration 5 Restart your PC if prompted ...

Страница 17: ...uble click on Network The Network screen appears as shown on the right 2 Select the Configuration tab if it isn t already selected by default In the list of installed network components click the TCP IP line for the applicable Ethernet adapter Click Properties The TCP IP Properties screen appears as shown in the next step ...

Страница 18: ... 14 3 From the TCP IP Properties screen select the IP Address tab 1 Select Obtain an IP address automatically 2 Select the Gateway tab 3 The TCP IP Properties screen with the Gateway tab appears as shown on the next page 1 3 2 ...

Страница 19: ...ows may ask you for the original Windows installation disk or additional files Look for those files on C windows options cabs or insert your Windows CD ROM into your CD ROM drive and check the correct file location for example if your CD ROM is D go to D win98 or D win9x 6 Restart your PC if prompted ...

Страница 20: ...web browser In the address field enter http 192 168 1 1 and press Enter A logon window appears like the one shown on the next page Basic Se ttings De fa ult Internet Configuration Type Automatic Configuration DHCP Wireless Router IP Address 192 168 1 1 Wireless Router Subnet Mask 255 255 255 0 Router Password admin lowercase DHCP Sett ings DHCP Server Enable DHCP Starting IP Address 192 168 1 100 ...

Страница 21: ...ssword enter the default password admin in all lowercase letters Later on we recommend changing the default to your own password for added security using the Password tab of the following web based utility Click OK The Primary Setup screen appears as shown in the next step ...

Страница 22: ... of the following Dynamic IP Setting DHCP Automatic Configuration If you are connecting through DHCP or a dynamic IP address from your ISP keep this default setting Static IP Address If your ISP assigns you a Static IP Address select Static IP Address More fields appear below Connection Type Enter the Internet IP Address Subnet Mask Default Gateway and enter at least one DNS address PPPoE for DSL ...

Страница 23: ...t When operating at highest speeds this Wi Fi device achieves an actual throughput of up to 34 Mbps which is the equivalent throughput of a system following 802 11g protocol and operating at a signaling rate of 125 Mbps Channel customize as needed It is recommended that you change the channel to prevent interference with other wireless routers in the vicinity SSID customize as needed This field au...

Страница 24: ...personalized passphrase alpha numeric not case sensitive Click Generate Hex keys automatically appear in the fields for Key 1 2 3 and 4 Important To configure your wireless client devices in the future or to change your Passphrase write your Passphrase on a separate piece of paper along with any one of the four generated Key codes in the fields for Key 1 2 3 and 4 To save your settings click Apply...

Страница 25: ... web browser from any computer and entering http www viewsonic com For more detailed information see the WR100 User Guide Troubleshooting section on the Networking Companion CD Then if you still need help contact ViewSonic Customer Support See the Customer Support table in the Appendix of this user guide for contact information ...

Страница 26: ...her operating systems must install a third party client software 1 Security Mode click the down arrow for a pull down menu click on WPA Preshared Key 2 WPA Algorithms click one of the following options TKIP Temporal Key Integrity Protocol TKIP uses a stronger encryption method and incorporates MIC Message Integrity Code to provide protection against hackers AES Advanced Encryption System uses a sy...

Страница 27: ...the RADIUS server 2 WPA Algorithms Choose your algorithm method TKIP or AES 3 Radius Server Address Input your RADIUS Server IP address 4 Radius Server Port Input the Authentication port of your RADIUS server the default port being used is 1812 5 Radius Shared Secret The RADIUS server accepts the authentication if both Shared Keys match 6 Group Key Renewal Input the period of renewal time the defa...

Страница 28: ...ing the Wireless router from unauthorized changes VPN Pass Through Virtual Private Networking VPN is typically used for work related networking For VPN tunnels the Wireless router supports IPSec Pass Through L2TP Pass Through and PPTP Pass Through IPSec Internet Protocol Security IPSec is a suite of protocols used to implement secure exchange of packets at the IP layer To allow IPSec tunnels to pa...

Страница 29: ...ervers To enable proxy filtering click the box next to Proxy Java Java is a programming language for websites If you deny Java you run the risk of not having access to Internet sites created using this programming language To enable Java filtering click the box next to Java ActiveX ActiveX is a programming language for websites If you deny ActiveX you run the risk of not having access to Internet ...

Страница 30: ...using the DHCP function 1 To expose one PC select Enable 2 Enter the computer s IP address in the DMZ Host IP Address field 3 Click the Apply button Block WAN ICMP Request By enabling the Block WAN Request feature you can prevent your network from being pinged or detected by other Internet users The Block WAN Request feature also reinforces your network security by hiding your network ports Both f...

Страница 31: ...ure Click the Apply button to save the setting Firmware Upgrade Click the Upgrade button to load new firmware onto the Wireless router If the wireless router is not experiencing difficulties then there is no need to download a more recent firmware version unless that version has a new feature that you want to use Note When you upgrade the wireless router s firmware you may lose its configuration s...

Страница 32: ... upgrade file 3 Click the Upgrade button 4 On the Firmware Upgrade screen click the Browse button to locate the firmware upgrade file 5 Double click the firmware upgrade file 6 Click the Upgrade button and follow the on screen instructions IMPORTANT Do not power off the wireless router or press the Reset button while the firmware is being upgraded ...

Страница 33: ... wireless router s MAC address by following the instructions for your PC s operating system For Windows 98 and Millennium 1 Click the Start button on your PC and select Run 2 Type winipcfg in the field provided and press the OK key 3 Select the Ethernet Adapter you are using 4 Click More Info 5 Write down your Ethernet MAC address MAC Medium Access Controller A specific MAC address is hard coded i...

Страница 34: ...ISP to change the registered MAC address follow these instructions 1 Select Enable 2 Enter your wireless router s MAC address in the MAC Address field 3 Click the Apply button To disable MAC address cloning keep the default setting Disable Remote Management This feature allows you to manage your wireless router from a remote location Internet To disable this feature keep the default setting Disabl...

Страница 35: ...ireless router s settings MTU MTU is the Maximum Transmission Unit It specifies the largest packet size permitted for Internet transmission Keep the default setting Auto to have the wireless router select the best MTU for your Internet connection To specify a MTU size select Manual and enter the value desired default is 1400 You should leave this value in the 1200 to 1500 range Traffic Log The wir...

Страница 36: ...er can be used as a DHCP server for your network A DHCP server automatically assigns an IP address to each computer on your network If you choose to enable the wireless router s DHCP server option you must configure your entire network PCs to connect to a DHCP server the wireless router If you disable the wireless router s DHCP server function you must configure the IP Address Subnet Mask and DNS ...

Страница 37: ...user will be allowed connection to the wireless router with their current dynamic IP address Enter the amount of time in minutes that the user will be leased this dynamic IP address The default is 0 minutes which means one day Static DNS 1 3 The Domain Name System DNS is how the Internet translates domain or website names into Internet addresses or URLs Your ISP will provide you with at least one ...

Страница 38: ...rent status and settings This information is read only This page will auto re flash every five seconds to update the information Host Name The Host Name is the name of the wireless router This entry is necessary for some ISPs Domain Name The Domain Name is the name of the wireless router s domain his entry is necessary for some ISPs WAN IP Release Click the WAN IP Release button to delete the wire...

Страница 39: ...ministrator to have access control by entering the MAC address of client stations 1 When you select Enable two new options appear under Wireless MAC Filters Prevent or Permit 2 Select Prevent or Permit 3 Click on Edit MAC Filter List to add the client stations The MAC list shown on the next page ...

Страница 40: ...ViewSonic Wireless Router 36 The list could store up to 40 different MAC addresses When entering an address use the format shown under the title of the screen ...

Страница 41: ...ransmit the secret key in clear Requiring the use of the WEP privacy mechanism Transmission Rate The rate of data transmission should be set depending on the speed of your wireless network You can select from a range of transmission speeds or you can select AUTO to have the wireless router automatically use the fastest possible data rate and enable the Auto Fallback feature Auto Fallback will nego...

Страница 42: ...enabled The wireless router sends Request to Send RTS frames to a particular receiving station and negotiates the sending of a data frame After receiving an RTS the wireless station responds with a Clear to Send CTS frame to acknowledge the right to begin transmission Fragmentation Threshold This value specifies the maximum size for a packet before data is fragmented into multiple packets It shoul...

Страница 43: ...wireless router wirelessly by input the destination MAC Address Click Apply to save your settings Access Filters The Access Filter screen allows you to block or allow specific kinds of Internet usage You can set up Internet access policies for specific PCs and set up filters by using network port numbers ...

Страница 44: ...ViewSonic Wireless Router 40 Add service to list ...

Страница 45: ...k websites with specific URL addresses Block websites that use specific keywords in their URL addresses To create or edit a policy do the following 1 Select the policy s number 1 10 in the drop down menu 2 Enter a name in the Enter Policy Name field 3 Select Internet Access or Inbound Traffic from the Policy Type drop down box depending on the kind of access you want to control Select Internet Acc...

Страница 46: ...tton to cancel your unsaved changes Click the Close button to return to the Internet Filter screen 6 Set the days when access will be filtered Keep the default setting Everyday or select the appropriate days of the week 7 Set the time when access will be filtered Keep the default setting 24 Hours or check the box next to From and use the drop down boxes to designate a specific time period IMPORTAN...

Страница 47: ... of ports for this service 5 To add a service click the Add button To edit the settings for a service click the Modify button 6 To delete a service select the service from the box on the right of the screen Click the Delete button 7 Click the Apply button to save your changes Click the Cancel button to undo your changes Click the Close button to close the Add Service window 9 If you want to block ...

Страница 48: ...cel your unsaved changes 12 To create or edit additional policies repeat steps 1 11 Delete To delete an Internet Access Policy select the policy s number and click the Delete button Summary To see a summary of all the policies click the Summary button The Internet Policy Summary screen will show each policy s number Name Type Days and Time of Day To delete a policy click its box and then click the...

Страница 49: ...of request to your network via the Internet the wireless router will forward those requests to the appropriate PC Any PC whose port is being forwarded must have its DHCP client function disabled and must have a new static IP address assigned to it because its IP address may change when using the DHCP function 1 Applications Enter the name of the public service or other Internet application 2 Exter...

Страница 50: ... data returns through the wireless router the data is pulled back to the proper computer by way of IP address and port mapping rules Click the Port Triggering button to set up triggered ports and follow these instructions 1 Enter the Application Name of the trigger 2 Enter the Outgoing Port Range used by the application Check with the Internet application for the port number s needed 3 Enter the I...

Страница 51: ...twork packets route based on the fewest number of hops between the source and destination To enable the Dynamic Routing feature select Enable To disable the Dynamic Routing feature for all data transmissions keep the default setting Disable 2 Static Routing a pre determined pathway that network information must travel to reach a specific host or network To set up a static route between the wireles...

Страница 52: ...Entry to delete a static route entry do the following 1 From the Static Routing drop down list select the Entry Number of the static route 2 Click Delete This Entry 3 To save a deletion click Apply button To cancel a deletion click the Cancel button 9 Show Routing Table click the Show Routing Table button to view all of the valid route entries in use The following fields appear for each entry Clic...

Страница 53: ... router and the network or host Interface this interface tells you whether the Destination IP Address is on the LAN Wireless internal wired and wireless networks the WAN Internet or Loopback a dummy network in which one PC acts like a network necessary for certain software programs 10 Click Apply to save your settings ...

Страница 54: ...ViewSonic Wireless Router 50 Appendix The Appendix has the following sections Specification Troubleshooting Customer Support Compliance Information Cleaning Maintenance Limited Warranty ...

Страница 55: ...ternal antenna LED Status LEDs Power Standby Ethernet Wireless Link Activity Networking Interface Ethernet Wireless IEEE 802 3 10 base T IEEE 802 3u 100 base T IEEE 802 11g 2 4Ghz DSSS Channels 1 11 United States Canada Output Power Max 100 mW after antenna Coverage Area Up to 100 meters indoors Up to 400 meters indoors Wireless Security 64 128 bit WEP Encryption WPA Windows XP SP1 and Windows 200...

Страница 56: ... a connection with your ISP Power on the router Power on your PC and attempt to connect to the Internet For most users the router s default values should be satisfactory Some users may need to enter additional information in order to connect to the Internet through their ISP or broadband cable or DSL carrier For example some cable providers require a specific MAC address for connection to the Inte...

Страница 57: ...n Problems I can t access my router Make sure your router is powered on There is no network connection The computer you are using does not have a compatible IP Address Be sure that the IP Address used on your computer is set to the same subnet as the router For example if the router is set to 192 168 1 1 change the IP address of your computer to 192 168 1 15 or another unique IP Address that corre...

Страница 58: ...LED is on If it is not try a different network cable Windows network settings are not set correctly Check each computer for correct network settings 5 I can t access the Wireless AP Router from a wireless network card Out of range Make sure that your computer is within range and free from any strong electrical devices that may cause interference IP Address is not set correctly Make sure that the M...

Страница 59: ...ord What do I do Press and hold the Reset button on the back of the router for 10 seconds The router then resets to factory defaults Reconfigure your router all over again 7 What picture formats can I show with my ViewSonic router JPG GIF TIF and BMP ...

Страница 60: ...ment generates and uses radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation In the unlikely event that there is interference to radio or television reception which can be determined by turning the equipment off and o...

Страница 61: ...f the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Canada...

Страница 62: ...its radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par le ministère des Communications This product is in compliance with the standards that the Wi Fi Alliance has certified ...

Страница 63: ...circulating This increases the chance of over heating Never spray or pour any liquid directly onto the unit Do not immerse in water or any liquid Wipe the unit with a clean soft lint free cloth to remove dust and other particles Dust often If still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen Do not attempt to u...

Страница 64: ...ion for possible solutions to any setup problems you have For Customer Support or product service you will need to provide the product serial number Country Region Website T Telephone F FAX United States www viewsonic com support T 800 688 6688 F 909 468 1202 Canada www viewsonic com support T 866 463 4775 F 909 468 1202 ...

Страница 65: ...THE END USER LICENSE AGREEMENT EULA CONTAINED WITHIN THE SOFTWARE FOR YOUR PRODUCT How long the warranty is effective ViewSonic Wireless Router products are warranted for one 1 year for all parts and one 1 year for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty does not cover 1 Software...

Страница 66: ...RTICULAR PURPOSE Exclusion of damages VIEWSONIC S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT VIEWSONIC SHALL NOT BE LIABLE FOR 1 DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT DAMAGES BASED UPON INCONVENIENCE LOSS OF USE OF THE PRODUCT LOSS OF DATA LOSS OF TIME LOSS OF PROFITS LOSS OF BUSINESS OPPORTUNITY LOSS OF GOODWILL INTERFERENCE WITH BUSINESS RELA...

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