
Version: 4.0
KEN002DH 23.02.2021
[ EN
●
17 ]
TROUBLESHOOTING
Fault
Cause
Solution
Light on, but motor does not work.
Fan switch turned off.
Select a fan switch position.
Fan switch failed.
Contact service center.
Motor failed.
Contact service center.
Light on, but fan does not work
The fan blade is jammed.
Switch of the unit and repair by
qualified service personnel only.
The motor is damaged.
Both light and fan do not work
Light bulb burnt.
Replace the bulb with correct
rating.
Power cord loose.
Plug in to the power supply again.
Light does not work, motor does
not work
House fuses blown.
Reset/Replace fuses.
Power cord loose or disconnected Refit cord to power outlet.
Switch power outlet on.
Oil leakage
One way valve and the outlet are
not tightly sealed
Take down the one way valve and
seal with sealant
Leakage from the connection of
chimney and cover
Take chimney down and seal.
Strong vibration of the unit
The fan blade is damaged.
Switch of the unit and repair by
qualified service personnel only.
The fan motor is not fixed tightly.
Switch the unit off and repair by
qualified service personnel only.
The unit is not hung properly onto
the bracket.
Take down the unit and check if
the bracket is in proper location.
Suction performance not good
Distance too large between the
unit and the cooking hob
Readjust the distance to
65-75cm ( 25.6 - 29.5 inch )
The Cooker hood inclines
The fixing screw not tight enough
Tighten the hanging screw and
make it horizontal.
NOTE:
Any electrical repairs to this appliance must conform to your local, state and federal laws.
Please contact the service centre if in any doubt before undertaking any of the above.Always
disconnect the unit from the power source when opening the unit..