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Vitodens 100-W B1HE/B1KE Operating

6167 819 - 01

What to do if...

There is no Hot Water

The DHW is too Hot

Cause

Remedy

Incorrect control unit settings.

Check and correct the set DHW temperature if necessary:

See page 16.

The hygiene function is switched on.

Wait until the hygiene function has been completed.

Cause

Remedy

The boiler is switched off.

Turn on the ON/OFF switch

Switch on the power supply to your system,

e.g. at a separate MCB/fuse or mains isolator.

Incorrect control unit settings.

Central heating must be enabled.

Check the settings and correct if necessary:

Operating program: See page 16.

DHW temperature: See page 16.

Time: See page 19.

Time program for DHW heating: See page 13.

No fuel.

Open the gas shut-off valve. If necessary, check with

your gas supply utility.

“Error message” is displayed.

Check what type of fault it is. Make a note of the fault

message and acknowledge the fault: See page 25. If

necessary, notify your contractor.

“Burner fault” is Displayed

Cause

Remedy

Burner fault

Proceed as described on page 25.

“Active messages” is Displayed

Cause

Remedy

The time for a service as specified by your contractor

has arrived.

System fault

Proceed as described on page 25.

“Trade fair mode” is Displayed

Cause

Remedy

Trade fair mode is active. No heating, no DHW heating.

Notify your contractor.

Содержание VITODENS 100-W B1HE

Страница 1: ... be performed by a qualified installer service agency or the gas supplier If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life WARNING Improper installation adjustment and or operation could cause carbon monoxide poisoning resulting in injury or loss of life This product must be installed and serviced by a ...

Страница 2: ... heating season begins Carbon monoxide Improper installation adjustment service and or maintenance can cause flue products to flow into living space Flue products contain poisonous carbon monoxide gas For information pertaining to the proper installation adjustment service and maintenance of this equipment to avoid formation of carbon monoxide please see subsection entitled Mechanical room and Ven...

Страница 3: ...tion air contaminants 7 Intended Use 8 Product Information 8 Software Licences 9 Commissioning 9 Your System is Preset 9 Energy Saving Tips 10 Tips for Greater Comfort 10 Operating Principles 11 Screen Displays 11 Buttons 11 System Overview 12 Overview of the Main menu 12 Procedure for Setting Program 13 DHW Temperature 16 Operating Programs for DHW Heating 16 Switching DHW Heating On or Off 17 On...

Страница 4: ...ce Messages 24 Checking Fault Messages 25 Acknowledging Messages 26 Checking Messages 26 Calling Up the Message History 26 Emissions Test Mode 27 High Limit Safety Cut Out Test 27 Switching Off the Boiler Without Frost Protection Monitoring 28 Switching on the Boiler 28 Rooms are too Cold 29 Rooms are too Hot 29 There is no Hot Water 30 The DHW is too Hot 30 Burner fault is Displayed 30 Active mes...

Страница 5: ...ing contractor should always perform the initial start up and explain the system Any warranty is null and void if these instructions are not followed Working on the equipment All personnel working on the equipment or the heating system must have the proper qualifications and hold all necessary licenses Ensure main power to equipment heating system and all external controls has been deactivated Clo...

Страница 6: ...entilation air and no chemicals garbage gasoline combustible materials flammable vapors and liquids are stored not even temporarily in the vicinity of the boiler Do not allow unsupervised children near the boiler Service inspection of the boiler and the system is recommended once a year Maintenance service and cleaning are specified in the Installation Instructions Before the heating season begins...

Страница 7: ...ay only be performed by a qualified heating contractor IMPORTANT Ensure ambient temperatures are higher than 32 F 0 C and lower than 95 F 35 C Prevent the air from becoming contaminated by halogenated hydrocarbons e g as contained in paint solvents or cleaning fluids and excessive dust e g through grinding or polishing work Combustion air for the heating process and ventilation of the boiler room ...

Страница 8: ...rating mode during commissioning in accordance with your heating system These instructions describe both operating modes Weather compensated operation In weather compensated operation the supply water temperature is controlled according to the outside temperature The lower the outside temperature the higher the supply temperature This means that more heat is provided for central heating on cold da...

Страница 9: ...mperature Any installed DHW recirculation pump is switched on Between 22 00 and 05 30 the DHW tank is not reheated Any installed DHW recirculation pump is switched off Note Any DHW heating started before 22 00 remains on until the target DHW temperature has been reached DHW comfort function Only for Vitodens 100 W B1KE boilers Your heating contractor can activate the DHW comfort function This make...

Страница 10: ... degree of room temperature reduction saves up to 6 on your heating bills Weather compensated operation Do not set your standard room temperature temperature level Standard higher than 68 F 20 C Heat your home to the reduced temperature at night or during regular absences Weather compensated operation Reduced room temperature Constant operation Reduced supply temperature Sufficient DHW heating for...

Страница 11: ... displayed Standby The display backlighting is switched off after approximately 2 minutes Display You can adjust any setting on your system centrally at the control unit The control unit is equipped with a black white screen For settings and to call up information tap the on screen buttons Room temperature controller for room temperature dependent operation If a room temperature controller is inst...

Страница 12: ...rature for weather compensated operation Date and time for constant operation Tap the following buttons 1 Call up the home screen 2 for the required information Calling up further information See page 23 In the main menu you can check and adjust all of the settings for the boiler s range of functions You can find the menu overview on page 32 Available menus Active messages if available Turn on off...

Страница 13: ... instructions for room temperature controller DHW heating DHW heating is switched on The water in the DHW tank is heated to the target DHW temperature DHW heating is switched off The time programs can be set individually to be the same or different for every day of the week Setting time phases Not valid for operation with a DHW tank with temperature switch such as an Aquastat You can set up to 4 t...

Страница 14: ...nation of the procedure for DHW Example You want to copy the time program for Monday over to Thursday and Friday Tap the following buttons 1 Call up the home screen 2 3 for DHW 4 OK to confirm 5 for Time programs 6 OK to confirm 7 for DHW 8 OK to confirm 9 for DHW 10 OK to confirm 11 for Monday required days to which the time program is to be copied 12 OK to confirm 13 for Copy 14 OK to confirm 15...

Страница 15: ...K twice to confirm the unchanged start time hour and minutes 18 for the end time 19 hour 19 OK to confirm the new end time hour 20 OK to confirm the unchanged entries for the end time minutes 21 OK to acknowledge the information 22 for approx 4 sec to exit the menu Deleting time phases Explanation of the procedure using DHW as an example Example For Monday you want to delete time phase 2 Tap the f...

Страница 16: ...nfirm 7 for Standard 8 OK to confirm 9 Set the target value 10 OK to confirm 11 OK to acknowledge the information 12 for approx 4 sec to exit the menu WARNING Hot water can cause serious injuries Do not touch hot water Operating Programs for DHW Heating Note Not valid for systems with a DHW tank with temperature switch such as an Aquastat Operating program Function DHW heating DHW ON DHW is heated...

Страница 17: ...ses switch on One off heating DHW The DHW tank is heated once to the set DHW temperature This function has a higher priority than other functions such as the time program for example Switching on One off heating DHW Tap the following buttons 1 Call up the home screen 2 3 for DHW 4 OK to confirm 5 for One off heating 6 OK to confirm 7 to activate 8 OK to confirm 9 OK to acknowledge the information ...

Страница 18: ... switched off a target DHW temperature of over 140 F 60 C can be set depending on the boiler There is an increased risk of scalding Switching on the Hygiene program Tap the following buttons 1 Call up the home screen 2 3 for DHW 4 OK to confirm 5 for Time program 6 OK to confirm 7 for DHW 8 OK to confirm 9 for DHW 10 OK to confirm 11 for Hygiene Program 12 OK to confirm 13 for the required day or ...

Страница 19: ...o confirm 7 for Lightguide 8 OK to confirm 9 for ON or OFF 10 OK to confirm 11 for approx 4 sec to exit the menu Note Faults are shown by flashing lights even if the Lightguide is switched off Depending on the type of boiler a red illuminated strip Lightguide is displayed at the lower or upper edge of the control unit during operation In the delivered condition the Lightguide is switched on You ca...

Страница 20: ... for the required format DD MM YY MM DD YY YY MM DD 12 OK to confirm 13 for approx 4 sec to exit the menu Setting the format for the time Tap the following buttons 1 Call up the home screen 2 3 for Settings 4 OK to confirm 5 for Date and time 6 OK to confirm 7 for Time 8 OK to confirm 9 for Format 10 OK to confirm 11 for the required format 12 h 24 h 12 OK to confirm 13 for approx 4 sec to exit th...

Страница 21: ...e Setting Units Tap the following buttons 1 Call up the home screen 2 3 for Settings 4 OK to confirm 5 for Language 6 OK to confirm 7 for the required language 8 OK to confirm 9 for approx 4 sec to exit the menu You can adjust all available units e g for temperature etc Note The format for date and time can be set in the Date and time menu Tap the following buttons 1 Call up the home screen 2 3 fo...

Страница 22: ...nd OK to confirm 6 OK to acknowledge the information 7 for approx 4 sec to exit the menu Switching WiFi on and off Tap the following buttons 1 Call up the home screen 2 OK Press and hold simultaneously for approximately 4 sec Restoring Factory Settings Tap the following buttons 1 Call up the home screen 2 3 for Settings 4 OK to confirm 5 for Factory settings 6 OK to confirm 7 OK to acknowledge the...

Страница 23: ...g unit Tap the following buttons 1 Call up the home screen 2 3 for Information 4 OK to confirm 5 for Open source licences 6 OK to confirm 7 for approx 4 sec to exit the menu Calling up open source licences 1 Call up the WiFi settings of your smartphone or PC 2 Connect your smartphone or PC to the WiFi Viessmann xxxx You will be asked to enter a password 3 Enter the WiFi password Note The credentia...

Страница 24: ...below indicating the build number you will find under the Open Source Licences link mentioned in section 1 above This offer is not limited in time and is valid for anyone in receipt of this information Checking Service Messages Your contractor can set service intervals Active messages is displayed if these service intervals are exceeded Tap the following buttons 1 OK to confirm 2 3 for Active mess...

Страница 25: ...nnecessary travelling costs 9 to go back a step in the menu 10 for further messages 11 to go back a step in the menu 12 for Contractor The contact details of your heating contractor are displayed if your contractor has entered them via a software tool 13 Please notify your contractor 14 for approx 4 sec to exit the menu Resetting the burner after a burner fault If the burner is locked due to a fau...

Страница 26: ...faults Faults Warnings Maintenance Status Information 6 OK to confirm The messages are shown listed 7 for the required message 8 OK to confirm Further information regarding the message is displayed 9 for approx 4 sec to exit the menu Calling Up the Message History You want to call up the history of all past messages faults warnings notes etc Tap the following buttons 1 Call up the home screen 2 3 ...

Страница 27: ...home screen 2 3 for Settings 4 OK to confirm 5 for Service 6 OK to confirm 7 for Test mode 8 Selet Yes 9 OK to confirm 10 for Test mode 11 OK to confirm 12 Select Start 13 OK to confirm Note The settings and functions in the service section can be found in the installation and service instructions Vitodens 100 W installation and service instructions High Limit Safety Cut Out Test Tap the following...

Страница 28: ...me and Date See page 19 Switching On the Boiler Ask your contractor about the following Required system pressure Position of ventilation apertures in the installation room if applicable 1 Open the gas shut off valve 2 Check whether the power supply to your system is switched on e g at a separate MCB fuse Note The power supply to the system was switched on by your heating contractor during commissi...

Страница 29: ...e to analyze the cause and rectify the fault Cause Remedy The boiler is switched off Turn on the ON OFF switch See page 28 Switch on the power supply to your system e g at a separate MCB fuse or mains isolator Incorrect control unit settings Central heating must be enabled Check the settings and correct if necessary Operating program See page 16 Supply temperature Time See page 19 The DHW tank is ...

Страница 30: ... correct if necessary Operating program See page 16 DHW temperature See page 16 Time See page 19 Time program for DHW heating See page 13 No fuel Open the gas shut off valve If necessary check with your gas supply utility Error message is displayed Check what type of fault it is Make a note of the fault message and acknowledge the fault See page 25 If necessary notify your contractor Burner fault ...

Страница 31: ...nufacturer s instructions Temperature and pressure relief valve DHW tank The function of the safety valve must be checked every six months by the user or a contractor through venting see valve manufacturer s instructions The valve seat may become soiled Water may drip from the safety valve during a heat up process The outlet is open to the atmosphere Potable water filter if installed To maintain h...

Страница 32: ...2 for the required information Heating Set supply temperature Actual supply temperature Burner modulation Operating program Standby Summer mode Frost protection Only for weather compensated operation Outside temperature Only for constant operation Date and time WiFi Connection status SSID Signal strength DHW Note Not valid for systems with a DHW tank with temperature switch such as an Aquastat On ...

Страница 33: ...al heating hot water or frost protection available Active messages if there are any current messages Acknowledge if there are faults or service messages Burner fault Faults Warnings Maintenance Status Information Contractor Turn on off Note Not valid for systems with a DHW tank with temperature switch such as an Aquastat DHW DHW Note Not valid for systems with a DHW tank with temperature switch su...

Страница 34: ... Thermostat function Heating circuit pump Type of heating Slope Level Altitude at the installation site DHW temperature Contractor System information Active messages Message history Open source licences Settings Date and time Date Time Display brightness Display Lightguide Language Units Temp length Factory settings Service menu Appendix Overview of Main menu continued ...

Страница 35: ...ng with reduced room temperature at night therefore does not result in any significant energy savings Heating operation Operating modes To heat your home the boiler provides heat as specified by the set supply temperature The operating mode determines whether the supply temperature is specified with a fixed value or whether it is automatically calculated and adjusted subject to several ancillary c...

Страница 36: ... curve shift 0 Standard room temperature target room temperature 68 F 20 C For outside temperature 7 F 14 C A Infloor heating system Slope 0 2 to 0 8 B Low temperature heating system Slope 0 8 to 1 6 C System with a supply temperature in excess of 167 F 75 C slope 1 6 to 2 0 Note Setting the slope or shift too high or too low will not cause any damage to your heating system Both settings affect th...

Страница 37: ...d with safety valves Temperature target See Target temperature Target temperature Specified temperature that should be reached e g target DHW temperature Drinking water filter A device that removes solids from potable water The drinking water filter is installed in the cold water pipe upstream of the DHW tank or the instantaneous water heater Supply temperature The supply temperature is the temper...

Страница 38: ... Force or attempted repair may result in a fire or explosion D Do not use this boiler if any part has been under water Immediately call a qualified service technician to inspect the boiler and to replace any part of the control system and any gas control which has been under water OPERATING INSTRUCTIONS 1 STOP Read the safety information above 2 Set thermostat or other operating control to lowest ...

Страница 39: ...39 6167 819 01Vitodens 100 W B1HE B1KE Operating ...

Страница 40: ...chnical information subject to change without notice Printed on environmentally friendly recycled and recyclable paper 6167 819 01 Vitodens 100 W B1HE B1KE Operating Scan for digital copy of this document ...

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