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6167 819 - 01
Vitodens 100-W B1HE/B1KE Operating
Checking Fault Messages
Calling Up Information
WARNING
If faults are not rectified, they may have life threatening
consequences.
Do not reset the burner several times in quick succession.
Immediately notify your contractor if a burner fault occurs.
Your contractor will be able to analyze the cause and
rectify the fault.
If your system has developed faults, “Burner fault” or
“Active messages” are displayed. The Lightguide is
flashing: See chapter “Switching the Lightguide on and
off”.
Note:
If troubleshooting cannot be carried out until a later
date, the fault message will be displayed again the
following day at 07:00. The message facility is
switched on again.
Faults without burner fault
Tap the following buttons:
1. OK to confirm
2.
press and hold for approx. 4 sec.
3. OK
4.
for “Error message”
5. OK to confirm
6.
for the required message
7. OK to confirm
Further information regarding the message is displayed.
8. Make a note of the fault number. For example: F.14
“Short circuit, outside temperature sensor”.
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
9. to go back a step in the menu
10.
for further messages
11.
to go back a step in the menu
12.
for “Contractor”
The contact details of your heating contractor are
displayed (if your contractor has entered them, via a
software
tool).
13. Please notify your contractor.
14.
for approx. 4 sec, to exit the menu.
Resetting the burner after a burner fault
If the burner is locked due to a fault, you can reset the
burner.
Reset via home screen:
Tap the following buttons:
1.
for “Unlock”
2. OK twice to confirm
Reset via submenu:
Tap the following buttons:
1.
2.
for “Active messages”
3. OK to confirm
4.
for “Burner fault”
5. OK to confirm
6.
for “Unlock”
7. OK to confirm
8. OK to acknowledge the information
9.
for approx. 4 sec, to exit the menu.
Burner fault
Indication on the display:
“The burner control unit is locked out”
Tap the following buttons:
1.
for “Ignore”
2. OK to confirm
The burner remains locked out.
3. OK twice to acknowledge the information
4.
5.
for “Active messages”
6. OK to confirm
7.
for “Faults”
8. OK to confirm
9.
for the required message
10. OK to confirm
Further information regarding the message is displayed.
11. Make a note of the fault number.
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
12. Please notify your contractor.
13.
for approx. 4 sec, to exit the menu..
