41
ENG
WARRANTY POLICY
ACUMEN INC.
WARRANTS ALL
VETTA
(The Company) PRODUCTS AGAINST MANUFACTURER DEFECTS FOR A
PERIOD OF 3 YEARS. Subject to the following limitations, terms and conditions, components will be free of manufacturing
defects in materials and workmanship. The 3 year limited warranty is conditioned upon the components being used and
operated in normal riding conditions. This warranty does not cover normal wear and tear (i.e. battery replacement, broken
wire), rider abuse, acts of God, improper installation or product alteration.
This warranty is void if the components were not purchased (new) from or through an authorized VETTA retailer or
dealer, examples of unauthorized dealers are online auction sites or online retailers.
ACUMEN INC.
at its sole discretion will repair or replace items at its own cost. Users are responsible for all freight and shipping
charges, when returning items for warranty service.
ACUMEN INC.
will pay the freight when returning serviced items, via USPS or UPS to consumers or dealers, once the item(s)
has been repaired or replaced.
REQUIREMENTS FOR WARRANTY SERVICING
1. Prior to shipping an item back, you must fi rst obtain a Return Authorization Number (s) (RA#). Each item being returned
must have an individual RA#.
2. To obtain an RA #, you must either contact the retailer where the product was originally purchased from, or contact
VETTA
directly at [email protected].
3. For trouble shooting purposes, we request that the complete unit with packaging be returned to
ACUMEN INC
. unless
otherwise stated by
VETTA
representative.