CATEGORY
ISSUE
RECOMMENDED ACTION
Network Ports
The LAN facing RPC2 module does not report a
valid IP address in the subnet range, but
displays 192.168.1.x on the MPH2 rack
PDU onboard LCD or RPCBDM-1000 module.
Confirm the LAN cabling is connected to the LAN port.
Confirm the link LED is solid green and the status LED is flashing
yellow.
Disconnect the LAN cable, wait 30 seconds and reconnect.
Cannot access the link port using the client
computer.
Confirm the LAN cable is connected to the LAN port.
Confirm the computer’s network adaptor's IPv4 properties are
compatible with the RPC2 module position in the array. See the
laptop IP settings for the RPC2 module addresses.
Sensors are not discoverable.
Confirm the sensor cable is connected to the sensor port.
If adding a sensor to any existing string, make sure to click the
discover button on the sensor configuration window.
Confirm no more than 10 sensors are connected to a single RPC2
module.
Check that sensor cabling is routed away from the power and
networking cables.
Read RPC2 module technical bulletins about sensor compatibility
issues.
Serial Port
There is no serial communication with an
Avocent® appliance.
Confirm serial cabling is connected to the serial port.
Confirm the correct serial adaptor is used.
Display Port
The BDM is not turned on.
Confirm the BDM cabling is connected to the BDM port.
For MPX rack PDUs, confirm the modules are also discovered. If
not, then check the integrity of module installation and examine the
databus of the MPXPRC for possible debris bridging the traces.
No data is displayed for MPH2 rack PDUs.
If the BDM was previously used with an RPC-1000 module, attach
the BDM to any RPC2 module and perform an RPC2 firmware
update to make it compatible. The compatible BDM firmware
version is briefly displayed on the splash screen.
Vertiv
| RPC2™ Communications Module Installer/User Guide |
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