Vertiv LIEBERT RPC2 Скачать руководство пользователя страница 52 | Manualshive

Страница: 52 / 59

background image

Appendix B: Troubleshooting

The following table contains recommended actions for troubleshooting.

CATEGORY

ISSUE

RECOMMENDED ACTION

Configuration

The USB memory stick does not cause the
rack PDU to beep when first inserted.

Confirm the USB Type A connector is firmly connected to the
Micro Type B adaptor.

Confirm the memory stick is not full.

Login

Login fails but the correct credentials were
entered.

If logging in as an administrator, confirm using the default
administrator credentials (admin/admin).

Delete the browser cache and restart the browser, then retype the
IP address in the URL field. Login window may be slow to display
the first time.

Session closes unexpectedly.

Confirm the Inactive Session Timeout from the System-Manage
Protocol window is configured with the desired value.

Firmware Update

Displays an error screen before the image is
uploaded.

Restart the RPC2 module and try again.

Networking disruption occurs in the middle of
an update.

Browse to the refreshed URL and try again. The RPC2 module and
its devices are fully recoverable.

Power outage occurs in the middle of an
update.

Wait for restart of the RPC2 module and try again. The RPC2
module and its devices are fully recoverable.

Notification

A large error icon displays but the source of the
error is not found.

Check the Sensor window for errors caused by improperly
configured thresholds.

Acknowledge a device change, if any are pending.

Email and SMS From and To fields do not
accept entries.

Confirm the text string does not exceed 124 characters.

Settings

Settings change did not take effect.

The green checkmark must be clicked to save changes.

Confirm whether a power cycle or restart of the RPC2 module is
required.

When local time is configured for an MPH or
MPX rack PDU, the time is incorrect after a
restart or power cycle.

The MPH and MPX rack PDUs do not support real-time clock
hardware. Configure the time using an NTP server.

The SNMP community string is not accepted.

Do not use a semicolon in the name.

Default SNMP community strings are not
working.

Confirm using the default ENPRackPDU_RO and ENPRackPDU
for read and write community strings.

Rack PDU Array

After login, not all devices’ measurements are
shown.

Wait a few minutes until the rack PDU array is fully discovered and
ready to report all data.

The sibling RPC2 module is not discovered.

Confirm the link cable is connected to the link port.

Disconnect the link cable to the upstream RPC2 module, wait 30
seconds and reconnect.

Perform a hardware reset of the upstream unit or remove and
reinstall it to cause a power cycle.

General

Graphics don’t display correctly or show
incomplete information.

Delete the browser cache and restart the browser. The login
window may be slower to display.

Increase the window size to view all tabs.

Check the browser compatibility in the firmware release notes.

Some features are not working correctly or are
unavailable.

Confirm the device and agent firmware versions are the latest
releases from the System-Support-Devices window. Read the
RPC2 module release notes for a description of new features,
changes and fixes. Perform a firmware update if needed.

Table 6.1 Troubleshooting

Vertiv

| RPC2™ Communications Module Installer/User Guide |

48

«
...
50
51
52
53
54
...
»

Содержание LIEBERT RPC2

Страница 1: ...RPC2 Communications Module Network Interface Card for the Rack PDU Family of Power Distribution Products Installer User Guide ...

Страница 2: ...r any installation or operational issues with your product check the pertinent section of this manual to see if the issue can be resolved by following outlined procedures For additional assistance visit https www VertivCo com en us support ...

Страница 3: ...Communications Module Icons 9 3 3 Summary Tab 10 3 3 1 Recent events 11 3 4 PDU Explorer Tab 11 3 4 1 Measurements 12 3 4 2 Status 12 3 4 3 Settings tab 13 3 4 4 Branch settings 13 3 4 5 Receptacle settings 14 3 4 6 Sensors 16 3 4 7 Information 17 3 5 Device Explorer 17 3 5 1 Device Explorer receptacle groups 20 3 6 Events Tab 20 3 7 System Tab 21 3 7 1 Support 21 3 7 2 Devices 22 3 7 3 Device cha...

Страница 4: ...6 Viewing active events 44 5 Liebert SN Sensor Installation Optional 45 5 1 Record the Sensor Address 45 5 2 Mount the Sensor 45 5 3 Connect the Sensor 45 5 4 Confirm the Module Change 46 6 Appendices 47 Appendix A Specifications 47 Appendix B Troubleshooting 48 Appendix C Factory Default Settings 50 Vertiv RPC2 Communications Module Installer User Guide ii ...

Страница 5: ... the number of IP addresses consolidate monitoring and reduce overhead The LAN port is compatible with 1 Gbps Ethernet speeds with the recommended CAT5E or CAT6 Ethernet cabling The USB port connection uses standard USB cabling Receptacle group control Enables grouping receptacles to apply the same action to all receptacles in the group with one operation It also permits monitoring and management ...

Страница 6: ...bert com Liebert SiteScan Web Integrates with Liebert SiteScan web software to monitor and analyze trends to ensure high availability operation of critical facilities Visit www sitescan liebert com for more information on the Liebert SiteScan web Monitoring and configuration overview Vertiv rack PDUs are managed at three levels At the rack PDU level it provides aggregate input power monitoring of ...

Страница 7: ... MPH2 rack PDU Figure 2 1 RPC2 Communications Module Configuration ITEM DESCRIPTION 1 RPC2 Communications Module 2 Additional MPH2 Rack PDUs configured in an array 3 Sensor 4 Console server of switch 5 Basic Display Module BDM 6 Network Table 2 1 RPC2 Communicatons Module Configuration Descriptions 2 1 1 Required cables The following cables are not included but are necessary for RPC2 communication...

Страница 8: ...rconnection to a computer Creating a rack PDU array by interconnecting additional rack PDUs 6 Network Used for Plugging in the Local Area Network LAN via an Ethernet cable not included Creating a rack PDU array by interconneting additional rack PDUs 7 Reset button access hole Used to reboot or reset the module to its factory default settings Table 2 2 RPC Communications Module Ports Descriptions T...

Страница 9: ...t require rebooting or powering off either the MPH2 rack PDUs or the connected load The level of monitoring and control depends on the model of rack PDU To set up a rack PDU array 1 Log in with the required privileges 2 Connect an Ethernet cable from a computer or network switch to the Network port of the master RPC2 communications module 3 Connect an Ethernet cable to the Link port of the master ...

Страница 10: ... for operation on a network using a static IP address To configure a module for a network that uses static IP 1 Connect an Ethernet cable not included to the module s link port see Figure 1 1 NOTE The card s Link port should be used only for local configuration through interconnection to a laptop Do not connect the cable from the Link port to your company LAN 2 Connect the other end of the Etherne...

Страница 11: ...tions module provides four user levels Administrator configures and controls all rack PDUs in the system Poweruser configures rack PDUs no receptacle control Appliance configured through the serial command line interface CLI when connected to an Avocent appliance User can view rack PDUs specified by the administrator no receptacle control NOTE It is recommended you change the password immediately ...

Страница 12: ...equired To reboot from the on board LCD 1 Use the arrow keys to highlight the Information icon and press the Select key 2 Use an arrow key to highlight Reboot and press the Select key 3 Use the arrow keys to highlight an up or down arrow on the bottom left and press the Select key to highlight Reboot 4 Use the arrow keys to highlight the Play button and press the Select key 5 At the confirmation s...

Страница 13: ...plorer Device Explorer Events and Systems tabs The available tabs change based on user rights 2 Side Navigation Tree Menu options for configuration viewing of system information and access to devices The options change based on user rights When the Summary tab is selected the side navigation bar displays system information When other tabs are selected it displays links to additional content 3 Cont...

Страница 14: ...lt Settings Lock Receptacle Restore Configuration Unlock Receptacle Save Configuration Blink Receptacle LED Verify SNMPv3 Change Synchronize Time Now Verify Email Verify SMS Edit Group Receptacle Start Firmware Update Edit User Device Acknowledgment Required Table 3 2 RPC2 Communications Module Icon Descriptions 3 3 Summary Tab The Summary tab window displays aggregate information about the MPH2 r...

Страница 15: ...anch level events 400 499 Receptacle level events 500 599 Sensor level events Level Level where the event occurred Receptacle branch or system ID ID where the even occurred Event Listing of the event Type Severity type of the event Notification warning or alarm State Whether notification has been sent Description Information about the event Table 3 3 Recent Event Descriptions To view recent events...

Страница 16: ...displays in the Status tab A red circle with a white X signifies the line and neutral connections are swapped at the rack PDU plug s receptacle or upstream at the PDU 3 4 1 Measurements The PDU Explorer s Measurements tab presents available data about the rack PDU branch or receptacle The Measurements tab displays current voltage power real power apparent power factor and energy for all three leve...

Страница 17: ...tion of the window click the Settings tab 4 Check the boxes next to the settings to be edited 5 Click the Edit icon 6 Enter the new values or Use the drop down menu to do one of the following Enable or disable software overcurrent protection Change whether the receptacle is designated as critical or non critical 7 When finished click the Save icon to make the change or click the Cancel icon to abo...

Страница 18: ...t be less than the alarm threshold Under Current Alarm Threshold Percentage of receptacle current rating to fall below before the corresponding event notification occurs The value must be less than the warning threshold A zero value disables the alarm Power Up State After mains power is applied the receptacle is either immediately turned on turned off or is restored to the last power state before ...

Страница 19: ...the window click the Settings tab 5 Check the box or boxes next to the settings to be edited 6 Click the Edit icon 7 Enter the new values or Use the drop down menu to do one of the following Enable or disable software overcurrent protection Change whether the receptacle is designated critical or noncritical 8 When finished click the Save icon to make the change or click the Cancel icon to discard ...

Страница 20: ...nd click the Fill Down icon 3 Click Save 3 4 6 Sensors Information for the primary sensor is displayed on the Summary tab window Clicking a displayed sensor opens the sensor window under the PDU Explorer tab From this window you can set and configure the primary sensor Sensors are automatically discovered when the RPC2 module reboots or when the first sensor is connected After the initial sensor s...

Страница 21: ...nge 3 4 7 Information The PDU Explorer s Settings tab window displays read only information about the rack PDU branch or receptacle At the PDU and branch levels you can view the model number serial number rated voltage rated current rated frequency plug pole wire configuration plug type device firmware version and agent firmware version information At the receptacle level you can view current volt...

Страница 22: ...successfully To enable power for a receptacle 1 From the Device Explorer window click the checkbox in the row of the appropriate receptacle or Click the checkbox at the top of the table to select all the receptacles in the table 2 Click the Enable Receptacle Power icon then click OK on the pop up window to confirm to enable power for the selected receptacle or Click Cancel to return to the Device ...

Страница 23: ... click the checkbox in the row of the appropriate receptacle or Click the checkbox at the top of the table to select all the receptacles in the table 2 Click the Lock Receptacle icon then click OK on the pop up window to confirm to lock a selected receptacle or Click Cancel to return to the Device Explorer window without locking a receptacle 3 From the pop up window click OK to acknowledge that th...

Страница 24: ...ing non essential equipment This receptacle group can be shut down for power conservation and similar purposes such as when utility power fails and a UPS is powering rack equipment All receptacles are critical by default No receptacles can be in the Noncritical Group unless they are added by a user with administrative privileges To create a receptacle group 1 Navigate to the Device Explorer window...

Страница 25: ...vileges and alarm thresholds and set automatic messages for events and alarms The System window also displays information about the RPC2 communications module and the PDU where it is installed including location contact personnel technical support firmware version serial number and MAC address With administrative privileges you can configure the RPC2 communications module s parameters such as noti...

Страница 26: ...d to the RPC2 module s memory The RPC2 module manages the firmware update process for any connected devices and then for itself The RPC2 communications module permits unattended firmware updates The browser being used can be closed after the progress bar is displayed To update the module s firmware 1 Click the System tab then click Support Firmware Update from the side navigation tree 2 Select whe...

Страница 27: ...arameters for network access to the RPC card Consult your network administrator for these settings To configure DNS Server settings 1 From the side navigation bar of the System tab click Network DNS 2 Select whether to obtain DNS server addresses automatically or to enter them manually 3 If they will not be obtained automatically enter the primary and secondary DNS addresses 4 Enter the domain nam...

Страница 28: ...n to be sent or Check the box next to the heading to select that type of notification for all events in the list e mail SMS SNMP Trap or SysLog notifications 3 Click the Save icon Messaging An administrator can configure email and SMS settings to be used for notifications from the Messaging window To verify the settings once configuration is complete 1 From the side navigation bar of the System ta...

Страница 29: ...onsolidation check the boxes to enable email or SMS consolidation 3 Enter the consolidation time limit using the number of seconds and enter the consolidation event limit in number of events 4 Click the Save icon in the upper left corner of the window Syslog Syslog notifications can be sent to up to four IPv4 or IPv6 addresses To enable Syslog notifications 1 Log in with the required privileges 2 ...

Страница 30: ...o facilitate the initial setup of networking protocol and device configurations Each RPC2 module s csv configuration file is uniquely saved according to its MAC ID To facilitate mass configuration multiple csv files can be saved to the memory stick and then edited in a spreadsheet program before being loaded back into the respective module To back up a configuration to a USB memory stick 1 Insert ...

Страница 31: ... trap is sent to all trap targets 8 Use the drop down menu to enable or disable the System Notify trap for system traps to be sent per the LGP MIB NOTE The LGP MIB must also be enabled to enable system notify traps 9 Disable or set the heartbeat interval using the number of minutes This specifies how often a heartbeat trap is sent to show that a device is online and functioning normally 10 Use the...

Страница 32: ...entry Table 3 8 SNMPv3 Access Description NOTE A configuration with sources set to 0 0 0 0 with write access and no authentication grants access to any host computer SNMPv1 v2 Traps An administrator can configure up to 20 users to receive notifications from the RPC2 communications module identified by IP address or hostname trap listen port and community string To configure SNMPv1 v2 traps 1 From ...

Страница 33: ...is entry Table 3 10 SNMPv3 Traps Descriptions Web Server An administrator can configure access to the module through the web interface To configure access through the web interface 1 From the side navigation bar of the System tab click Manage Protocol Web Server 2 Use the drop down menu to select either HTTP or HTTPS for the web server 3 Enter the port number for the HTTP or HTTPS server 4 Enter t...

Страница 34: ...epw if ne 0 then echo 1 voutf exit 1 fi echo e n STEP 4 Install file cp workdir keyfile installdir dstkeyfile f cp workdir pemfile installdir dstpemfile f echo 0 voutf rm workdir rfcd 7 Modify the PEM install path and days as desired in script and run the script 8 Modify your parametric information and email address accordingly NOTE The four steps should complete without error and two PEM files sh...

Страница 35: ...heckbox 6 Click the Edit Users icon 7 Enter the DSView username in the Remote User field and then click the right arrow to add the user to the Group User List field 8 Click the Save icon To configure a RADIUS authentication server 1 From the side navigation bar of the System tab click Authentication Remote Servers Radius 2 Enter the IP addresses of the First Authentication Server and First Account...

Страница 36: ...abase password 6 Enter the desired login attributes 7 Click the Save icon in the upper left of the window 8 From the left navigation tree click Groups 9 Enable the Admin checkbox 10 Click the Edit Users icon 11 Enter the LDAP S AD username in the Remote User field and then click the right arrow to add the user to the Group User List field 12 Click the Save icon To configure a Kerberos authenticati...

Страница 37: ...a user to a group 1 From the System tab s navigation tree click Authorization Groups 2 Check the box next to the group to be edited 3 Click the Edit User icon 4 In the Local User List or the Remote User List select the user to be added and click the right arrow 5 Click the Save icon To delete a user from a group 1 From the System tab s navigation tree click Authorization Groups 2 Check the box nex...

Страница 38: ...user password cannot be changed on this window To add a user 1 From the System tab s navigation tree click Authorization Users 2 Click the Create Local User icon 3 Enter the username and password and confirm the password 4 Click the Save icon To delete a user 1 From the System tab s navigation tree click Authorization Users 2 Check the box next to the user to be deleted 3 Click the Delete Local Us...

Страница 39: ...load of PDU devices using the user assigned label View Liebert SN sensor readings for areas monitored by connected sensors Identify the IP address and MAC address of the PDU Browse user assigned receptacle labels to view parametric information View the active events list Balance PDU line loads 4 1 Orientation of the RPC BDM The RPC BDM can be rotated for vertical or horizontal display as shown in ...

Страница 40: ... options Use the scroll button to highlight and select these icons Figure 4 3 System Option Icons ITEM DESCRIPTION 1 Play icon 2 Adjust screen contrast icon 3 System network icon 4 Return to previous level icon Table 4 2 System Option Icon Descriptions 4 2 RPC BDM Installation The RPC BDM comes with a factory supplied Ethernet cable for connection to the RPC2 If additional or longer cables are nee...

Страница 41: ...link port to a laptop 2 Assign a static IP address to the LAN port then click Restart to initialize the RPC2 module After the RPC2 is initialized the IP address can be viewed on the RPC BDM 4 2 2 Connect the RPC BDM to the RPC2 communications module To connect the RPC BDM to an RPC2 communications module 1 Connect one end of the factory supplied Ethernet cable into the RPC BDM port 2 Connect the o...

Страница 42: ...and status V W VA for branch receptacle Navigation buttons appear in the lower right corner of each screen When any events are detected the display changes to the PDU view and an Active Events icon appears in the lower right corner 4 4 1 PDU level Select a PDU number in the lower left corner to highlight it The screen displays information for the selected PDU The following figure is an example of ...

Страница 43: ...Watts 6 Temperature 14 Unit identification 7 Current 15 Voltage 8 Energy 16 Voltage phase 17 Unit identifier Table 4 4 PDU Level View Descriptions NOTE On the PDU level the BDM device displays temperature in Celsius or Fahrenheit if a temperature sensor is attached NOTE The unit identification always shows 1 if connected to a single rack PDU or shows all units up to four if connected to a rack PDU...

Страница 44: ...2 RPC BDM contrast The RPC BDM is factory set to be easily viewed in common lighting conditions Contrast adjustment may improve screen legibility in a highly lit environment Figure 4 7 Contrast Screen NOTE Both lighting conditions and high temperature operation can affect contrast and as a result require an adjustment To adjust the contrast of the RPC BDM 1 Use the scroll button to highlight the I...

Страница 45: ... the scroll button to highlight the Alarm icon 2 Press the scroll button to display a list of active alarms 3 Use the scroll button to highlight the up or down arrow keys to highlight an alarm 4 Use the scroll button to highlight the Play button and press the scroll button to display the alarm details 4 4 4 Sensors The default label is the sensor s serial number but it can be changed through the w...

Страница 46: ... branch management that information is seen at the PDU view level The following figure is an example having data for Branch A with one of two branches on PDU 1 communicating with the RPC BDM unit You can view the information by selecting a branch For MPH2 PDUs the branch level is represented by alphabetical characters For MPH and MPX PDUs the branch level is represented by numerical characters Fig...

Страница 47: ...igure is an example of data for Receptacle 2 which is one of six receptacles on Branch A of PDU 1 that are communicating with the RPC BDM unit Figure 4 12 Receptacle Level View ITEM DESCRIPTION ITEM DESCRIPTION 1 Component Identification 7 Information icon 2 Current bar graph 8 Real Power Watts 3 Receptacle Power Status 9 Receptacle ID 4 Amperage A 10 Voltage V 5 Apparent Power VA 11 Receptacle id...

Страница 48: ...n the rack PDU capabilities DATA AVAILABLE PDU BRANCH RECEPTACLE Bar graph of power utilization Yes each phase Yes Yes Amperage of selected module Yes each phase Yes Yes Voltage of selected module Yes Yes Yes Wattage of selected module Yes Yes Yes VA of selected module No Yes Yes State On Off Not applicable Yes Yes Table 4 7 Monitoring Data Available on the RPC BDM Via the PDU Explorer 4 4 6 Viewi...

Страница 49: ...integrated sensors 5 2 Mount the Sensor The sensor may be mounted in a Vertiv rack or another type of rack For temperature and humidity sensors be sure to choose a place with unobstructed airflow for example on the rack door Check to make sure the sensor does not cover any vents that might impede airflow Search for Liebert SN Sensors at www VertivCo com and refer to the modular or integrated senso...

Страница 50: ...is disconnected from the rack PDU Table 5 2 Module Change Descriptions To confirm the module change 1 From the System tab click Device Change in the left pane to display a list of the added or removed PDU components that are not acknowledged 2 Click the Acknowledge icon to accept the changes NOTE After a module is disconnected from the rack PDU and the change is acknowledged in the Device Change w...

Страница 51: ...2C 1 interface to the RPC BDM EIA562 RS 232 1 interface to Avocent appliances 1 Wire 1 interface to Liebert 1 wire sensors USB 1 supports memory stick configuration Safety Standards Vary by model and region IEC 60950 1 2005 2nd Edition Amendment 1 2009 CSA C22 2 NO 60950 1 07 2nd Edition Amendment 1 2009 UL 60950 1 2nd Edition Amendment 1 2009 IECEE CB Full Certification Scheme EMC Standards Vary ...

Страница 52: ...d 124 characters Settings Settings change did not take effect The green checkmark must be clicked to save changes Confirm whether a power cycle or restart of the RPC2 module is required When local time is configured for an MPH or MPX rack PDU the time is incorrect after a restart or power cycle The MPH and MPX rack PDUs do not support real time clock hardware Configure the time using an NTP server...

Страница 53: ...tton on the sensor configuration window Confirm no more than 10 sensors are connected to a single RPC2 module Check that sensor cabling is routed away from the power and networking cables Read RPC2 module technical bulletins about sensor compatibility issues Serial Port There is no serial communication with an Avocent appliance Confirm serial cabling is connected to the serial port Confirm the cor...

Страница 54: ...r automatically IPv6 Obtain DNS server automatically DNS Test Fully Qualified Domain Name Time External Time Source NTP Server Time Server pool ntp org Synchronize Rate Hourly Messaging Email Port 25 SMS Port 25 Consolidation Time seconds 60 email and SMS Consolidation Event Limit events 10 email and SMS Datalog Enabled Yes PDU Enabled Branch Enabled Receptacle Enabled Logging Interval minutes 15 ...

Страница 55: ... 443 Refresh Interval seconds 30 Authentication Type Local Credentials Admin Username admin Password admin Poweruser Username pwrusr Password pwrusr Appliance Username appliance Password rpc2k PDU Over Current Alarm Threshold L1 L2 L3 N 45 Over Current Warning Threshold L1 L2 L3 N 40 Under Current Alarm Threshold L1 L2 L3 0 Unbalanced Load Alarm Threshold 0 Branch Over Current Alarm Threshold 95 O...

Страница 56: ... Current Warning Threshold 90 Under Current Alarm Threshold 0 Power Up State Restore Power On Delay 0 seconds Power Cycle 8 seconds Post On Delay 0 seconds Post Off Delay 0 seconds SWOTP Disable Receptacle Criticiality Critical Vertiv RPC2 Communications Module Installer User Guide 52 ...

Страница 57: ...Vertiv RPC2 Communications Module Installer User Guide 53 ...

Страница 58: ......

Страница 59: ... names and logos referred to are trade names trademarks or registered trademarks of their respective owners While every precaution has been taken to ensure accuracy and completeness herein Vertiv Co assumes no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions Specifications are subject to change without notice 590 1380 501A...

Отзывы:

Нет отзывов

Похожие инструкции для LIEBERT RPC2

BT300 BurnerTronic

Бренд: Lamtec Страницы: 48

Бренд: RadioMaster Страницы: 49

SUPERREMOTE UR19A

Бренд: X10 Страницы: 3

Бренд: Xantech Страницы: 102

Бренд: Xantech Страницы: 17

Бренд: X10 Страницы: 2

Бренд: Maximum Controls Страницы: 58

Бренд: SYCLOPE electronic Страницы: 40

Бренд: Timotion Страницы: 10

Бренд: Anilam Страницы: 31

Бренд: Rinnai Страницы: 7

Бренд: One for All Страницы: 15

Бренд: Hearth Products Controls Страницы: 5

Бренд: Paser Страницы: 2

Бренд: Dantherm Страницы: 28

Бренд: Jetter Страницы: 62

Бренд: Magicar Страницы: 9

Бренд: S&C Страницы: 12

Бренды по названию

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Популярные бренды

Загрузить еще бренды