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Merrimack Large Insert
30004671
LIMITED LIFETIME Warranty
For Vermont Castings Merrimack, Non-Catalytic Large Insert
Limited Lifetime Warranty
Vermont Castings Group warrants that all refractory
brick and material used in this product will be warranted
against deterioration not resulting from physical dam-
age or overloading of the woodstove for the lifetime of
this product. This coverage includes the components
of the EverBurn System: "shoe, fountain, and fireback.
Coverage is provided only to the original purchaser.
Limited 3 Year Warranty
All cast iron parts are warranted for a period of three years
against breakage, cracking or burn-through.
Limited 1 Year Warranty
The following part of the woodburning stove are warranted
to be free of defects in material and workmanship for a pe-
riod of one year from the date you receive it: The handles,
glass door panels, door gasketing and porcelain finish. Any
of these items found to be defective will be repaired or re-
placed at no charge, upon the return of the part with postage
prepaid to a Vermont Castings Authorized Dealer.
Any parts repaired or replaced during the limited warranty
period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of
the original limited warranty or six (6) months, whichever
is longer.
Exclusions & Limitations
1. This warranty is non-transferable.
2. This warranty does not cover misuse of the stove.
Misuse includes overfiring, which will result if the stove
is used in such a manner as to cause one or more of
the plates to glow red. Overfiring can be identified later
by warped plates and areas where the paint pigments
has burned off. Overfiring in enamel stoves is identified
by bubbling, cracking, chipping and discoloration of the
porcelain enamel finish. Vermont Castings Group offers
no warranty on chipping of enamel surfaces. Inspect
your woodburning stove prior to accepting it for any
damage to the enamel.
3. This warranty does not cover misuse of the stove as
described in the Owners Guide, nor does it cover a
stove which has been modified unless authorized by a
Vermont Castings Group representative in writing. This
warranty does not cover damage to the stove caused by
burning salt saturated wood, chemically treated wood,
or any fuel not recommended in the Owners Guide.
4. This warranty does not cover a stove repaired by
someone other than a Vermont Castings Authorized
Dealer.
5. Damage to the unit while in transit is not covered by this
warranty but is subject to a claim against the common
carrier. Contact Vermont Castings Authorized Dealer
from whom you purchased your stove or Vermont Cast-
ings Group if the purchase was direct. (Do not operate
the stove as this may negate the ability to process the
claim with the carrier).
6. Claims are not valid where the installation does not con-
form to local building and fire codes or, in their absence,
to the recommendations in our Owners Guide.
7. The salt air environment of coastal areas, or a high-
humidity environment, can be corrosive to the porcelain
enamel finish. These conditions can cause rusting of
the cast iron beneath the porcelain enamel finish, which
will cause the porcelain enamel finish to flake off. This
warranty does not cover damage caused by a salt air
or high-humidity environment.
8. Vermont Castings Group shall have no obligation to
enhance or update any unit once manufactured.
IN NO EVENT SHALL Vermont Castings Group BE LIABLE
FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRAN
-
TIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED
TO THE DURATION OF THIS WRITTEN WARRANTY. THIS
WARRANTY SUPERCEDES ALL OTHER ORAL OR WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on
how long an implied warranty lasts, so the above limita-
tions may not apply to you. This warranty gives you specific
rights and you may have other rights, which vary from
state to state.
How to Obtain Service
If a defect is noted within the warranty period, the customer
should contact a Vermont Castings Authorized Dealer or
Vermont Castings Group if the purchase was direct with
the following information:
1. Name, address, and telephone number of the pur-
chaser
2. Date of Purchase.
3. Serial number from the label on the back
4. Nature of the defect or damage.
5. Any relevant information or circumstances, e.g., instal-
lation, mode of operation when defect was noted.
A warranty claim will then start in process. Vermont Cast-
ings Group reserves the right to withhold final approval of
a warranty claim pending a visual inspection of the defect
by authorized representatives.
