30
ASSIST
ANCE
Assistance
defect within the first year of ownership, we’ll send a
replacement device right to your door for free.
Address or account changes
It’s important that we have your most current
information so we’re able to reach you for any reason.
There are 3 ways to update your information:
•
Online
—Go to
verizonwireless.com/contactus
and
follow these instructions:
1.
Select the appropriate choice from the drop-
down menu in the
Send an Email
section.
2.
Fill out the online form.
3.
Select
Topic
and
Subtopic
from the drop-
down menu.
4.
Hit
Send
to submit email.
•
U.S. Mail
—Use the change-of-address form on the
back of your bill.
•
Telephone
—Call Customer Service at
1-800-922-0204
from any phone (toll-free in the
U.S.) or
*
611
and
Send
from your wireless device
(airtime-free).
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