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RAID or Expansion canister replacement: NetBackup 5330
Appliance

Document Number: 133

Version: 3.1 (6/14/16)

Purpose

This document describes the process for replacing the RAID canister in a NetBackup 5330 Primary

Storage Shelf or an Expansion canister in a NetBackup 5330 Expansion Storage Shelf.

The Primary Shelf contains two RAID canisters. The Expansion Shelf contains two Expansion canisters.

Affected Models

Veritas NetBackup 5330 Appliance Storage Shelf

The NetBackup 5330 Appliance Primary Storage Shelf and Expansion Storage Shelf each contain

60 SAS hard disk drives. The front panel of the Primary Storage Shelf and Expansion Storage Shelf

contain five drawers, which are numbered 1-5, starting with the top drawer. Each drawer contains 12

disk drives, numbered 1 - 12, starting at the front left corner. The front panels of both systems are

physically and functionally the same, as seen in the following diagram.

The following diagram shows the front panel LEDs. The table identifies the components.

1

Veritas Appliance

Hardware Service Procedure

Содержание NetBackup 5330

Страница 1: ...ackup 5330 Appliance Storage Shelf The NetBackup 5330 Appliance Primary Storage Shelf and Expansion Storage Shelf each contain 60 SAS hard disk drives The front panel of the Primary Storage Shelf and Expansion Storage Shelf contain five drawers which are numbered 1 5 starting with the top drawer Each drawer contains 12 disk drives numbered 1 12 starting at the front left corner The front panels of...

Страница 2: ...r temperature LED Green Green White Amber Amber Each drawer in a storage shelf contains slots for 12 disks The disks are numbered as shown in the following diagram The rear panel of both disk systems contains three types of canisters RAID or Expansion canisters AC power canisters 220VAC Fan canisters 2 HSP 133 RAID or Expansion canister replacement ...

Страница 3: ... sensitive area you must take electrostatic discharge ESD preventive measures These include wearing ESD preventive gloves an ESD preventive wrist strap and ESD preventive clothes to avoid personnel injury or device damage To prevent damage to the device pay attention to the following during operations Do not touch devices with bare hands because ESD from the human body may damage the electrostatic...

Страница 4: ... These canisters are located between the two power canisters In the Primary storage shelf each RAID canister has two levers that disengage the canister from the chassis of the storage shelf The lever attached to the left of the canister has an orange tab on its end The right hand lever does not have an orange tab The right lever folds under the left lever Both levers open to approximately 75 degre...

Страница 5: ... Locate and identify the storage shelf that has the faulty canister as follows On a NetBackup 5330 Primary Storage Shelf or an Expansion Storage Shelf the serial number is located on a label on the front lower right corner of the shelf 2 Before you begin service on the affected canister verify that the component is in the Service Action Allowed mode Check that the LED is blue Each canister contain...

Страница 6: ...hat connect to the Expansion shelf On an Expansion canister label the SAS cables that connect to the Primary shelf 5 Remove the cables from the canister that you need to replace From a RAID canister remove the FC cables that connect to the appliance Remove the SAS cables if present that connect to the Expansion shelf Remove any Ethernet or other FC cables From an Expansion canister remove the SAS ...

Страница 7: ...th the orange tab overlaps the top of the other lever NetBackup 5330 Primary Storage Shelf RAID Canister Levers the lever with the orange tab is shown The Expansion Storage Shelf has two levers with orange tabs per canister NetBackup 5330 Expansion Storage Shelf Expansion Canister Levers two per canister Warning If you perform this procedure with the power turned on you must complete it within 15 ...

Страница 8: ... canister 11 Refer to the next section to remove the battery from the RAID canister 12 Refer to the last section to replace the Expansion canister 13 Move quickly to install the new canister within 15 minutes To remove the battery from the RAID canister 1 Locate the air blocker 2 Fold the air blocker inward at right angles so it is ready to insert into the open canister slot 3 Insert the air block...

Страница 9: ...anister on a flat static free surface with the levers up The canister is now upside down 6 Press down on both of blue latch buttons circled 7 Slide the cover to the rear of the canister and lift it away from the canister 8 Move the small blue locking handle down to pull the battery out of the canister In the diagram The blue locking handle is circled in red The battery is indicated by a red box Th...

Страница 10: ...again 14 Reinstall the cover on the replacement canister by sliding the cover forward until the latch buttons click 15 Remove the air blocker in the empty slot in the Primary storage shelf To install a replacement RAID or Expansion canister 1 Slide the new canister all the way into the rear panel of the chassis The following image shows the insertion of an Expansion canister The mechanism for inst...

Страница 11: ...ion Required LEDs are on or if the RAID canister Service Action Required LED is on Check that the canister has been installed correctly and that all of the cables are installed correctly Reinstall the canister if necessary 7 Look at the seven segment displays on the new canister The display on the RAID canister should read 99 Note It can take up to 10 minutes for the canister to become operational...

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