About the disk drive carrier
This section describes how to remove and replace a hot-swappable storage disk drive together with
its carrier in a Veritas 5U84 Storage Shelf.
The 5U84 Primary Storage Shelf and the 5U84 Expansion Storage Shelf each use a 5U chassis.
Each chassis contains two sliding drawers that are accessible from the front of the storage shelves.
Each drawer can hold 42 Disk Drive In Carrier (DDIC) modules. The DDIC modules are installed in
each of the drive drawer slots, which can hold a total of 84 disk drives. Each DDIC module holds one
3.5" SAS-3, 7200 rpm hard disk drive, in either 4-TB or 8-TB capacities (5340/5350 Appliance), or
10-TB capacities (3340 Appliance).
Caution:
You must complete a drive swap within two minutes. Leaving the drive slot open for longer
than two minutes can result in the appliance overheating and cause other components to fail.
Caution:
Swap one drive at a time only. Removing more than one drive at one time can affect system
functionality.
Caution:
Verify that the capacity of the drive is the same as the capacity of the drive that is being
replaced. Veritas does not support populating the 5340/5350 storage shelf's individual disk drive
drawers with both 4-TB and 8-TB disk drives.
Requirements
Verify you have the following items:
•
4-TB/8-TB/10-TB hot-swappable disk drive with its carrier
•
Screwdriver with a Torx T20 bit
•
ESD wrist strap
Locating the appliance with the faulty component
Use the following steps to locate the appliance with the faulty component.
To locate the appliance with the faulty component
1
Contact the Veritas Field Service Coordinators to let them know that you have arrived at the
customer site.
2
Have the customer take you to the unit with the faulty component.
3
Verify the appliance compute node serial number. The serial number is located on the rear panel
of the appliance and begins with the letters VTAS.
2
HSP 210: Disk Drive Carrier replacement: Veritas 5U84 Storage Shelf
