TROUBLE SHOOTING GUIDE
I
n the event of your telephone NOT working or difficulty in opening, the following
suggestion can be help you of solving the problem.
Symptom
Suggested Solution
Base unit doesn't
work (Power "LED"
does not light)
Handset does NOT
work at all
No dial tone
Receiving a call but
handset doesn't ring
Interference by
other calls while
using your phone
If still
Voice background,
most of time inherent
with noise, static OR
fading in & out
• Ensure the power adaptor is firmly plugged into
power outlet & base unit.
• If power LED on base unit is still NOT lighted up,
make sure the power outlet has power by
connecting another appliance to the outlet.
• Ensure the handset battery is correctly connected
& fully charged up 12 hours before use.
• Ensure telephone line is plugged firmly into base
unit & telephone wall jack.
• Make sure your telephone line is operating
normally by unplugging the unit & replacing with
another which is known to be operating correctly.
• If you still don't hear dial tone, call your local
telephone company.
• Ensure telephone line is plugged firmly into base
unit & telephone wall jack.
• Make sure handset battery is NOT in battery low
status.
• Handset may be out of range from the base.
• Try disconnecting some of your other extension
phones which you may have.
• Replace handset to base's cradle & try your
phone call later.
• This problem may be caused by your telephone
line wiring or local telephone services, call your
local telephone company.
• Probably the phone is out of range, move closer
to base, or relocate the base.
• The phone operating range may be limited or
interfered by the layout of your home
environment, try to relocate the base unit.
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