• Caused by any misuse, abuse or negligent use of the Vent-Axia product, including but not
limited to any failure to use it in accordance with the Operating Instructions supplied with the
product.
• Caused by any failure to assemble, install clean and maintain your Vent-Axia product in
accordance with the Operating Instructions supplied with the product unless this was carried
out by Vent-Axia or its authorised dealers.
• Caused by repairs or alterations to your Vent-Axia product not carried out by Vent-Axia service
personnel or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Vent-Axia product which are not
Vent-Axia - specified.
Terms and Conditions
• The Vent-Axia Guarantee is valid for Vent-Axia from the date of purchase of your Vent-Axia product
from a recognised retailer in the country of purchase and use, or the date of delivery of the product
if later, always provided the original receipt has been retained and is produced as proof of purchase.
• You must provide to Vent-Axia or its authorised agents on request the original receipt as proof
of purchase and - if required by Vent-Axia - proof of delivery. If you are unable to provide this
documentation, you will be required to pay for any repair work required.
• Any repair work under the Vent-Axia Guarantee will be carried out by Vent-Axia or its authorised
dealer(s) and any parts that are replaced will become the property of Vent-Axia. Any repairs
performed under the Vent-Axia Guarantee will not extend the Guarantee Period.
• Any replacement of your Vent-Axia product by Vent-Axia during the Guarantee Period will start
the Vent-Axia Guarantee Period afresh from the date of delivery of the replacement Vent-Axia
product to you.
• The Vent-Axia Guarantee does not entitle you to recovery of any indirect or consequential loss or
damage including but not limited to loss or damage to any other property.
• The Vent-Axia Guarantee is in addition to your statutory rights as a consumer and your statutory
rights are not affected by this Vent-Axia Guarantee.
Contact Vent-Axia
If you have any questions about what the Vent-Axia Guarantee covers and does not cover or how
to claim under the Vent-Axia Guarantee, please contact us using the information on the back page.
27
