Instructions for the installer, maintenance
technician and final user
55
© SandenVendo Europe SpA
9 TROUBLESHOOTING GUIDE
The following section provides self-diagnostics to aid you in the troubleshooting process.
Here below is a list of possible causes together with the recommended solutions to
eliminate the problems
CAUTION: In case of failure or malfunctioning contact only qualified personnel
at our service centre
i
Please remember that our after sales assistance is completely available for
any technical information you may need
ERROR
POSSIBILE CAUSE
RECOMMENDED SOLUTIONS
All coin returned
No power arrives to the
vendor
Check the socket
No power arrives to the
coin mechanism
Check that the connecting harness is not
defective and that the fuse is not blown
The coin mechanism is out
of order or the coin return
lever doesn’t close
Check the coin mechanism or replace the
lever
Coin acceptor is dirty
Clean the coin mechanism with an
approved detergent . Dry thoroughly.
Coin accepted but
no product
delivered
Prices are set too high
Reset prices (ref. Programming manual)
Communication error coin
mechanism - board.
Check the cord connecting the coin
mechanism to the board. If necessary,
replace coin mechanism or board
The display shows
the vend counter
The “door closure” sensor
is defective
Check or replace the wiring
The cooling unit is
not working.
No power arrives to the
vendor.
Check power supply.Check the
connection of the power cord and
eventually fuses.
The compressor is
not working, the
condenser fan
turns, the
compressor is
cold
Overload protector and
relay are not working
Check overload protector or compressor
relay.
