VeEX TX300s, Руководство пользователя

Страница: 102 / 104

8.0 Warranty and Software
Warranty Period:
The warranty period for hardware, software and firmware is three (3) years from the date of
shipment to the customer. The warranty period for battery pack, LCD, LCD touch panel, LCD protective cover, and
accessories (including but not limited to patch cords, AC adaptor, SFP, USB adaptors, carrying case, carrying pouch)
is limited to one (1) year.
Hardware Coverage:
VeEX Inc. warrants hardware products against defects in materials and workmanship. During
the warranty period, VeEX will, at its sole discretion, either
Repair the products
Replace hardware which proves to be defective
provided that the products that the customer elects to replace is returned to VeEX Inc. by the customer along with
proof of purchase within thirty (30) days of the request by the customer, freight prepaid.
Software Coverage: VeEX Inc. warrants software and firmware materials against defects in materials and
workmanship. During the warranty period, VeEX will, at its sole discretion, either
Repair the products
Replace the software and/or firmware which prove to be defective
provided that the products that the customer elects to replace is returned to VeEX Inc. by the customer along with
proof of purchase within thirty (30) days of the request by the customer, freight prepaid.
Additionally, during the warranty period, VeEX Inc. will provide, without charge to the customer, all fixes, patches
and enhancements to the purchased software, firmware and software options. VeEX Inc. does not warrant that all
software or firmware defects will be corrected. New enhancements attached to a software option require the option to
be purchased (at the time of order or the time of upgrade) in order to benefit from such enhancements.
Limitations:
The warranty is only for the benefit of the customer and not for the benefit of any subsequent purchaser
or licensee of any merchandise (hardware, software, firmware and/or accessories).
Revoking the warranty: VeEX Inc. does not guarantee or warrant that the operation of the hardware, software or
firmware will be uninterrupted or error-free. The warranty will not apply in any of the following cases:
Improper or inadequate maintenance by the customer
Damage due to software installed by the customer on the unit without prior authorization (written) from VeEX
Inc.
Unauthorized alteration or misuse
Damage occurred from operating the unit from outside of the environmental specifications for the product
Improper installation by the customer
Go back to TOC
TX300s_Platform_Manual_RevB00 Page 102 of 104