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OPERATION
25
Eng
li
sh
Faults and Possible Remedies
In rare cases, it can happen that your hands-free unit does not function as you expect.
Before consulting the Customer Service please read the operating instructions and go
through the following checklist because it may be possible to remedy an apparent
malfunction quickly.
If you cannot find a solution to any problem that may occur, contact an authorised service
agent or call our Customer Helpdesk. The phone number for your country can be found
on a separate loose leaf.
Symptoms
Possible cause / remedy
After the mobile phone is inserted
into the holder, the mobile phone
does not switch to car or hands-free
operation as usual.
Problems with the mobile phone holder.
• Remove the phone from the holder, check the contacts
and clean.
• Put the phone back into the holder.
If the problem persists, consult your authorised VDO Dayton
dealer.
The message "Phone out" appears
on the LCD monitor.
The message "Phone not ready"
appears on the LCD monitor, the
hands-free unit does not respond.
Communication between the control unit and mobile phone
is interrupted.
• Take the phone out of the holder and switch it off.
• Remove and reinsert the battery in the mobile phone.
• Put the phone back into the holder.
The other person’s voice cannot be
heard during phone calls.
Loudspeaker not connected or connected incorrectly.
• Consult your VDO Dayton dealer to check the connec-
tions.
The other person cannot hear me
during phone calls.
Microphone not connected or connected incorrectly.
• Consult your VDO Dayton dealer to check the connec-
tions.
The radio is not muted.
The phone mute switchover is not correctly adjusted at the
radio.
• See radio operating and installation instructions.
The control unit of the hands-free unit has not been con-
nected correctly to the radio input for the mute function.
• Consult your VDO Dayton dealer to check the connec-
tions.
The system does not respond when
buttons are pressed when the
remote control is not in the holder.
The batteries are flat.
• Check whether the remote control functions in the
holder.
• Change the batteries in the remote control.
The SMS list or phone book entries
in the mobile phone and in the
hands-free unit are not identical.
The SMS list or phone book were edited directly in the
mobile phone. Perform data reconciliation:
• Take the phone out of the holder and reinsert it.
The data of the hands-free unit and the mobile phone is
updated.
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