VCON HD3000, Руководство пользователя, Страница: 145 / 164

Chapter 14 Troubleshooting
VCON HD3000 User’s Guide 133
14.5 Unsuccessful Call .
14.6 Streaming Media
Condition Solution
A “Call rejected”
message appears. 1. Press <Status> and check if the HD3000 is
registered to an MXM or Gatekeeper. If no, but
you want MXM or Gatekeeper management,
access the Network<H.323 dialog box and enter
the MXM/Gatekeeper’s correct address.
2. Verify that the remote party is registered with
the same or a neighboring Gatekeeper.
3. If you use DNS names to dial, access the
Network>LAN dialog box to verify the correct
DNS server name.
You cannot receive calls
dialed to the HD3000’s
Station Name.
T
Access the Network>LAN dialog box and
verify the correct WINS server name.
Condition Solution
You cannot view
streaming video. T
If a supported viewer is not installed on your
PC, the Web-based Remote Management
redirects you to the viewer’s installation page.
Install the viewer and then try again to view the
stream.