vax.co.uk
8
troubleshooting / uk service & help
6. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
ON/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Dirty water tank not installed correctly.
Solution:
Refer to page 9 for fitting information.
Cause:
Obstruction in hose/nozzle.
Solution:
Remove hose and clear obstruction.
PROBLEM: Liquid escaping from the carpet washer.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Dirty water tank not installed correctly.
Solution:
Refer to page 9 for fitting information.
Cause:
Solution tank not installed correctly.
Solution:
Make sure the tank is securely locked in place
PROBLEM: Clean solution won’t dispense.
Cause:
Solution tank not installed correctly.
Solution:
Make sure the tank is securely locked in place.
Cause:
Solution tank empty.
Solution:
Refill tank. Refer to page 6 for instructions.
Cause:
Handle not fitted correctly.
Solution:
Ensure handle is fitted correctly.
7. UK Service & Help
Vax Care 0844 4128 455
Monday-Friday
8.30am to 6.30pm
Saturday-Sunday
9.00am to 5.00pm
Any queries or concerns about using the Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
vax.co.uk
!
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