
www.vax.com.au
7
FAQs
Don’t take your machine back to the
shop, simply contact us
www.vax.com.au
AU: 1300 361 505
NZ: 0800 800 900
WARNING:
To reduce the risk of personal injury, unplug the vacuum cleaner before
performing maintenance/ troubleshooting checks.
Problem
Possible Reason
Possible Solution
Vacuum cleaner won’t run
1. Not properly plugged into electrical socket.
1. Plug unit in firmly.
2. No electricity in the electrical outlet.
2. Check fuse or breaker in home. Replace fuse/reset breaker.
3. On/ Off switch not turned on.
3. Push On/ Off switch to on.
4. Motor thermostat tripped.
4. Switch off and unplug the vacuum cleaner. Leave for one
hour before switching the vacuum cleaner back on.
5. Blown fuse/ tripped breaker.
5. Reset house circuit breaker or replace fuse.
Cleaner won’t pick up/
loss of suction
1. Dirt Container not installed properly.
1. Review dirt container replacement - Pg. 6.
2. Dirt container full or blocked.
2. Empty dirt container.
3. Clogged filters.
3. Remove, clean and replace filters.
4. Broken or worn belt.
4. Replace the belt.
5. Nozzle/hose or hose inlet is clogged.
5. Remove nozzle/hose and obstruction.
Accessories won’t pick up
1. Accessories not attached.
1. Refer to Operation Section - Pg. 5.
Dust escaping from
the vacuum cleaner
1. Dirt container full.
1. Empty dirt container.
2. Dirt container not installed properly.
2. Review dirt container replacement - Pg. 6.
3. Hose not installed properley.
3. Review vacuum cleaner assembly - Pg. 2.
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